Faith Community Hospital Case Study

2631 words - 11 pages

Faith Community Hospital Case Study The case study of the Faith Community Hospital presented several issues that are affecting the success of the hospital. The nonprofit organization has developed a negative rapport with its community, patients, and stakeholders. According to the Chief Executive Officer, the staff's misinterpretation of the company's mission statement is one of the primary reasons the hospital is experiencing problems. Other issues that have a negative impact on the hospital include the actions of the staff, the company's economic and moral standards, financial status, and performance issues. The Chief Executive Officer of the hospital hired Chris; a recent University of Phoenix graduate to assist him with providing an overview of the situations that are occurring at the hospital. He has also asked Chris to make suggestions on what can be done about the problems and his recommendations on how management should address the problems. The CEO will use the information that Chris provides to develop a speech that will be made to the hospital administration and the public.
The issues that the Faith Community Hospital is facing include:
• Misinterpretation of the mission statement.
• Medical staff making decisions regarding patients that are against the wishes of the patient and their families. The staff is also breaching hospital policies and legal guidelines by providing services for free.
• Unclear policy on the treatment of patients without healthcare insurance.
• An increase in the cost per patient.
The Faith Community Hospital services a diverse number of patients with different backgrounds and religious beliefs. The mission statement indicates that the hospital is committed to the spiritual heritage and values of its patients. The staff's misunderstanding of the mission statement at Faith Community Hospital pose a problem for management and its patients. The company's mission statement is the description of why the company exists. The mission statement also communicates the company's purpose to the community as well as the organization. The study indicated that several members of the staff were performing their duties based on their personal and religious beliefs. The relaxed atmosphere and misinterpretation of the company's mission statement leads employees to believe that it is appropriate to exercise their beliefs and values at work.
The staff at the hospital is...

Find Another Essay On Faith Community Hospital Case Study

Case Study: Faith Community Hospital: MGT 350 Case Study Analysis Paper (instructors markings included)

1974 words - 8 pages Case Study: Faith Community HospitalThe Faith Community Hospital has concerns about their growing problems within the hospital. These problems are their mission statement, ethical medical practices, and costs to run the hospital. The executives of Faith Community Hospital have been tasked with how to solve these problems. They must frame the problems, make the decisions, and evaluate those decisions for the betterment of the hospital. Their

MGT 350. Let it pour Case Study,The mission of Faith Community Hospital

1502 words - 6 pages Let it Pour-Critical Thinking Case StudyThe mission of Faith Community Hospital is the commitment to maintain its spiritual heritage and values, while providing health services to the community while retaining partners that share the same vision and values. Implementing and incorporating this misconstrued mission statement is only the beginning for the new Chief Executive Officer Assistant (CEOA). Chris the new (CEOA) of Faith Community is

Faith Community Hospital

1744 words - 7 pages Case Study PAGE \* MERGEFORMAT 1 Faith Community Hospital Case StudyUniversity of PhoenixSeptember 19, 2006Case StudyChris Smith is the newly hired Executive Assistant of the Faith Community Hospital. Pat, the CEO of Community Hospital, has given Chris his first task. According to Pat, the hospital has encountered problems with "organizational processes, ethics issues, and communication systems" (University of Phoenix, 2006). Pat has asked

Faith Community Hospital: Healthcare in Trouble

1882 words - 8 pages Faith Community Hospital: Healthcare in TroubleThere are a number of problems facing the Faith Community Hospital organization according to the case study Let it Pour--My First Assignment as Executive Assistant (University of Phoenix material, n.d.). Chris Smith has only just been advanced to Executive Assistant and is given the opportunity to aid the distressed Chief Executive Officer in solving these pressing issues. Chris is one of the latest

Case Study of Hospital Management Issues

2040 words - 8 pages Case Study Analysis: Faith Community HospitalThe article entitled: Let it Pour - My First Assignment as Executive Assistant, exposes three major problems that Faith Community Hospital is faced with. Chris Smith, a recently promoted Executive Assistant, has been enlisted to assist the troubled Chief Executive Officer diagnose and solve these issues. Chris is a recent UOPHX graduate who is very excited to have been chosen to help the CEO with such

Greenhill Community Center Case Study - PAD 7641 - Case Study

1838 words - 8 pages APPLICATION OF KNOWLEDGE AND SKILLS 6. Manage organizational change One of the assignments in PADM 7641, Thry/Prac Nonprofit Adm , was to analyze a case study and give recommendations to help improve the organization. I discovered that “The Greenhill Community Center has a mission that lacks direction, cohesiveness, and is too broad.” and “The Greenhill Community Center’s board has not evolved into an effective board yet.” This activity helped

The Burden of Proof in the Case of Darling vs. Charleston Community Memorial Hospital

866 words - 4 pages various laws and medical liability cases based on allegations of negligence, this paper will discuss and provide details on the medical malpractice case of Dorrence Kenneth versus Charleston Community Memorial Hospital. The case analysis will briefly explain information from the beginning to end, including: laws that were violated, codes in the healthcare industry that were breached by the physician and Charleston Community Memorial Hospital; monetary

Non-Profit Management Case Study: Greenhill Community Center

1474 words - 6 pages community.Conclusion:After study with this case, we found the problems for the Greenhill were mainly focused on planning process, communication, fundraising, and staff training & recruitment, with our advises and suggestions, we hope these will help with the management level to deal with such issues and making improvement for further development and services for the community in Coastal City.ReferencesRobert D. H. & Associates (2005). THE JOSSEY-BASS HANDBOOK OF NONPROFIT LEADERSHIP & MANAGEMENT (2nd ed.). San Francisco, CA: John Wiley & Sons, Inc.

Shouldice Hospital Limited: Case Study

2282 words - 9 pages bedrooms and the rooms were designed as if it were a home instead of a hospital. Every square foot of facility is carpeted to reduce the hospital feeling and the possibility of a fall.The Key Success Factor:The Shouldice Hospital case demonstrates an excellent example of a well-developed, focused service delivery system. Shouldice has been remarkably successful in its ability to not only provide its patients with a quick, quality and low cost

McLennan Community College Case Study

1043 words - 5 pages An examination of McLennan Community College data over the last ten years offers a good example of an institution that has met the challenges of increasing enrollments and reductions in state funding while maintaining indicators of quality and financial stability. As with most community colleges, the major sources of revenue for MCC are tuition and fees, state appropriations, and local taxes, as well as strong usage of federal funds. Similar to

Marsden Community Stores - Case Study

1483 words - 6 pages own interests. Successful lean retailing requires close integration between retailers and suppliersQuestion 3In the case study there is a brief debate between lean verses agile operations. Is agile merely a re-branding of lean ideas, as some authors suggest, or are there any real differences in the two approaches? What are the advantages and disadvantages of lean operation in the context of grocery retailing?What is lean Retailing?A collective term

Similar Essays

Case Study: Faith Community Hospital

1719 words - 7 pages The Faith Community Hospital should have one thing in mind and only one thing. They should all be thinking about how they can help all patients that come in needing help. The Faith Community Hospital is also a business that has people to serve, employees to pay, and bills to pay.As any business, there are always challenges that come along with the business. Faith Community Hospital is having issues with the costs, amount of patients, and the

Critical Thinking Case Study: Faith Community Hospital

1772 words - 7 pages obvious problems. In this case study the issues will be discussed in more detail and possible solutions will be suggested. These issues must be addressed and resolved in order for Faith Hospital to continue to serve the community.Define the problems that appear in this case studyThere were several problems mentioned by the CEO including Do Not Resuscitate (DNR) directives, counselors treating patient's pro-bono, pharmacists accepting installment

Critical Thinking Case Study Faith Community Hospital

1727 words - 7 pages CEO thinks are problems are symptoms of the bigger problem. The replacement of the CEO is not an option for his Executive Assistant, so the problem identified is that the Administration of Faith Community Hospital has lost control of the day-to-day ethical, economic, and legal decision-making processes in their organization.Root CausesToday's hospitals are a much more complicated environment than they were a generation ago (Povar et al., 2004

Case Study Analysis: Faith Community Hospital

2248 words - 9 pages charged environment with the inherent guidelines such as the Hippocratic Oath and adding the attitudes founded on religious beliefs can cause much disagreement when in actuality, the hospital is a business that should cater to the needs and desires of its clients, in this case...patients. This is a challenge not specific to Faith Community Hospital, and solutions to the DNR controversy will be difficult to resolve. Management can look to other