First impressions are always used in setting the tone when you first meet someone. Without the luxury of knowing the persons background, you initially judge someone by the way that person introduces themselves and how they come across to you. By coming across, I mean the way a person carries themselves. For example, if the person comes across as shy and introverted, you tend to think of that person as timid and somewhat weak. However, if that same person comes across as outgoing, confident (but not to confident) and easy to talk to, you look at that person as someone you can count on and possibly a leader. This type of evaluation (even though we all do it) is for the most part not always the right way to evaluate a person.
Studies have been conducted regarding first impressions and how they affect you in dealing with trust. An experiment was conducted by the Ohio State University’s Fisher College of Business, utilized a computer program and students from the university. (Live Science. 2009) In this study, students interacted with a computer program in seventy rounds of business deals. These business deals when conducted would either have the partnership make money or if your trust was betrayed, only your partner (the computer) would make money. As a result, the computer program violated the students trust, for some, at the beginning of the exercise and others, ten to thirty rounds into the exercise. It was found that about seventy percent of the students that were betrayed at the beginning would not trust the computer (their simulated partner) at the end. However, the students that were betrayed after ten rounds would trust the computer at a ninety percent rate by the end of the exercise. The following excerpt by one of the researchers really summed up the results of the study:
"First impressions matter when you want to build a lasting trust," said study researcher Robert Lount of Ohio State University's Fisher College of Business. "If you get off on the wrong foot, the relationship may never be completely right again. It's easier to rebuild trust after a breach if you already have a strong relationship." (Live Science. 2009)
This Study verified that your first impressions are lasting and can directly affect your personal or working relationships. It was also very interesting that if you have already made that first impression and have developed a level of trust, the outcome is different. The same betrayal of trust in this case can be rebuilt, as long as the first impression was positive and the relationship was a good one. Therefore, that good first impression that your parents are always harping on, (they are pretty smart after all) is a really important aspect of life.
To reinforce the reading assignment, “Leadership and Human Behavior” first impressions do affect our behavior. (Leadership & Human Behavior. 2011) The affect on human behavior and first impressions is directly affected by the Maslow’s Hierarchy of...