This website uses cookies to ensure you have the best experience. Learn more

Gap Analysis: Global Communication

1844 words - 7 pages

The telecommunications industry is changing. Too much competition by the cable companies who move in to provide complete solutions packages containing computers, televisions, and telephone services has reduced the market and profits of old telecommunications companies. To remain competitive communication companies need to implement drastic and creative solutions. Global Communications (GC) is not the exception and its management has devised some radical solutions due to strong stockholders pressure. The goal of GC's Management is to transform the company from a local communication company to a worldwide enterprise within a three years frame by outsourcing and implementing an aggressive global marketing campaign. Trying to resolve its economic problems, GC's Management lack of vision generates new and difficult problems with its employees. In this paper the writer will analyze problems and will look for solutions to these problems.There are several issues that GC's management will face when trying to implement their turnaround plan:1- Union problems by dissatisfied and irritated employees. As the union learned of the planned reduction in the workforce, they have become justifiably agitated. GC's management did not take into account the theory of organizational behavior when they developed their growth strategy.2- Vanishing stockholder confidence. There are several reasons for the this low confidence; first, reduction of stock price in the past years, second, strong new competition, third, the need for financial resources to implement the growth strategy, and last, but not less the union unrest.3- Increased competition. The cable companies entering GC market.4- Cultural differences. As GC enters, the global markets Global Communications may encounter cultural issues that they have not yet addressed. Katrina Heinz, CEO habituated to deal with European Unions and does not research well about USA Unions way of acting is another cultural issue.5- Retention key employees. These employees may view GC as a sinking ship if management deals with Union's problems incorrectly. Employees that have the ability to find other employment with companies they view as more stable could leave unless enticed to stay through some sort of incentive.IssueOpportunityReferenceConceptTrying to resolve financial problems and regain profits, Katrina (Global's CEO) and her management team originated a dangerous issue with the Union that could destroy the company.This problem is the result of not applying decision-making tools, acting on impulse, poor communication, and lack of cultural knowledge since European workers unions differ greatly from USA workers unions.Apply decision-making tools.When the time is not yet ripe to act, and you are waiting on the fringes of the situation, you will not go wrong if you remain steady and avoid giving in to impulse.Lao Tzu, The Book of ChangesWhen the decision maker feels pressure to resolve a crisis situation, he will make a decision...

Find Another Essay On Gap Analysis: Global Communication

Gap Analysis: Global Communications

1144 words - 5 pages issues and values of their stakeholders.ConclusionUsing a structured problem-solving process is critical in making sound business decisions. As we can see from this analysis of Global Communications, it is important for an organization to identify issues, opportunities, stakeholders and their needs when making business decisions. These are important factors in identifying a gap analysis and developing a plan to reach the organizations end-state


1781 words - 7 pages Gap Analysis: Global Communications"Mega-giant Global Communications announced yesterday that it would outsource thousands of technical support jobs to new call centers in Ireland and India" (University of Phoenix, 2006, p. 6). This type of news headlines major newspapers across the country. Outsourcing has become a dirty word, and Global Communications (GC) is learning through experience. Stockholders of Global Communications are lamenting over

Global Communications Gap Analysis

2280 words - 9 pages Gap Analysis: Global Communications PAGE \* MERGEFORMAT 1 Running head: GAP ANALYSIS: GLOBAL COMMUNICATIONSGap Analysis: Global CommunicationsUniversity of PhoenixGap Analysis: Global CommunicationsThree years earlier, Global Communications hereafter referred to as GC, was prospering with stocks trading for $28 per share. It is currently trading for $11 per share, due to the competitors whom have come out with new telecommunications services

Gap Analysis: Global Communications

1172 words - 5 pages contract. Both parties will have to set aside their differences and work toward a common goal.ConclusionGlobal Communications is facing many issues, mainly decreased profitability. Global Communications has a gap between where they are and where they want to be. If Global Communications can implement some crucial changes, such as better communication and integrative negotiation, they may stand a chance at becoming a leader in the

Gap Analysis: Global Communications

2489 words - 10 pages Broad of Directors, a new strategy that Global communications believes with increase profitability, expand customer base and improve Global Communications' brand recognition. The multi-facet strategic outlook calls for an aggressive international marketing plan, an expansion of their current services through new alliances and the reduction of cost through outsourcing. The latter has failed to exhibit hierarchical communication (Kinicki &amp

Gap Analysis for Global Communications

1021 words - 4 pages AnalysisThe problem faced by GC is the performance on a market with too much competition. The end-state vision is that GC is looking forward to become a profitable Global Corporation. In order to close the gap between the present situation and the future vision, GC has to overcome several challenges.In order to conduct operations in a highly profitable way, GC will need to develop a structure of operations that can quickly adapt to various market

Global Communication: Situation Analysis and Problem Statement

1180 words - 5 pages Situation Analysis and Problem Statement: Global CommunicationsInformation provided by Wall Street shows that there are issues in the telecommunications industry. This industry is becoming more competitive as newer companies such as cable companies enter into the market. This has brought a challenge to the existing industry leaders to find new ways to keep one step ahead of the new competition coming in.Global Communications is one company that

Gap Analysis: Global Communications - 1205 words

1205 words - 5 pages Global Communications is a telecommunications company that is currently going through a financial crisis. Stockholders are on edge because stock values during the last three years have fallen to $11 per share from a profitable $28 per share. The Board of Directors is expecting the Senior Staff Team to come up with solutions as soon as possible. Therefore, desperate measures need to be implemented as soon as possible to decrease expenses and

Using Gap Analysis to Understand and Improve Healthcare Delivery Practices

965 words - 4 pages adherence to the claims adjudication timeframe set forth by another regulating body, URAC, formerly known as the Utilization Review Accreditation Commission (T. Miller, personal communication, December 31, 2013). Therefore, the goals of this gap analysis are two-fold; 1) to determine where gaps exists in the medical necessity review process at Well Health, and 2) to identify specific areas that would benefit from intervention. In addition, this

Internal Analysis

893 words - 4 pages Internal Analysis: The internal analysis of Polo Ralph Lauren and Gap provides a unique outlook of each corporation’s competitive advantage. Both Polo Ralph Lauren and Gap share similarities and have their value chain strategies that allow them to compete competitively within its industry. Furthermore, the resources that Ralph Lauren and Gap are able to pull from give them the capability to sustain their competitive advantage for the years to

How Organizations Employ Strategic Management Concepts

1245 words - 5 pages Organizations today are continuously evolving and employing new strategic management techniques to meet their potential. It is common for companies to regularly evaluate their performance through a gap analysis of where they are now and where they wish to be. This instructs their change in strategies and guides them to their goals. Organizations employ strategic management concepts to fill the gap between their actual performance and their

Similar Essays

Gap Analysis: Global Communications 2305 Words

2305 words - 9 pages Gap Analysis: Global Communications Global Communications is under tremendous economic pressure along with other telecommunications companies in an industry struggling to compete with the increasing global market. Global Communications is facing numerous issues and has many opportunities as they implement

Gap Analysis: Global Communications 1476 Words

1476 words - 6 pages innovation, creativity, and forward thinking of all employees of Global Communications, to include the senior leaders. (Graves, 2006). Gap Analysis Global Communications decision to outsource and expand into the global communications industry is detriment to the company's success. The Senior Leadership Team rushed through the approval process and bypassed many steps that should have been taken in this endeavor. "Effective communication is vital to

Global Communications Gap Analysis

1705 words - 7 pages Gap Analysis: Global Communications The confidence in the entire telecommunications industry is diminishing. Stockholders are realizing diminishing returns on their investment and are having doubts about the industry?s ability to regain past levels of profitability. Telecommunications companies are experiencing losses due to high levels of competition for the consumer dollars available. Cable companies have been allowed into the market to

Gap Analysis: Global Communications 1731 Words

1731 words - 7 pages to perform a gap analysis may make decisions that later prove to be disastrous. The daily newspaper provides startling information relating to the layoff being implemented by Global Communication. Could a gap analysis have prevented such an event from occurring? The information presented below will reveal the results of a gap analysis recently performed for Global Communications.Situation AnalysisIssue and Opportunity IdentificationThree years ago