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Gen 300 Team Conflict Sgt Pane Only Place Where Marks Were Lost Was On Apa Formatting Received A 4.6 Out Of 5

3103 words - 12 pages

IntroductionDue to their nature, virtual teams are subject to some specific conflicts that require constructive resolution for the virtual team to be effective. Several issues that could potentially create conflicts on a virtual team will be examined, as will some resources for avoiding these conflicts. The first issue involves scheduling and time commitment. Another cause of conflict that can arise, common to all teams but magnified by the way a virtual team works, is the issue of trust among team members. The third area that will be examined is the potential for misunderstanding and miscommunication that exists when nearly all team contact is via the written word. A look at conflict that can surround the virtual team's decision making processes will follow.Time ManagementMaking virtual teams work is not easy. Relationships can be affected by how team members use and manage their time while completing team objectives. Individuals may feel less obliged to make necessary commitments without the peer pressure of having another team member in front of them. Individuals on the team may live in different time zones or work different shifts. Relatively routine tasks, such as scheduling a meeting, become complex and fraught with interpersonal friction when one person's workday begins while another is sitting down to dinner or sound asleep. A simple email exchange can generate hard feelings if information that is needed cannot be shared in a timely manner. These issues can lead to conflict. The most common conflict for virtual teams in regards to time management can be characterized as "process conflict" (Snyder, 2003). Process conflict includes disagreements regarding how to do the task, how to delegate resources, and how to share information. Reading a long newsgroup or email thread can be difficult, and many email programs and search engines index mail and news postings poorly.This is why it is important to get a handle on time management. Time management prevents arguments about who does what and when as well as the resulting conflicts. To be an effective task manager you need to possess the following skills: decision making skills, communication, delegation, planning, estimating, analysis, scheduling, and thinking. Members of a virtual team need to be self-disciplined. That is why it is important to switch from the mind-set of time management to that of "task management." Becoming effective task managers allows people and relationships to triumph over time and distance.The best way to avoid time management conflicts within a virtual team is to delegate a project manager or team leader. The team leader should make use of time management techniques and strategies for goal setting, prioritizing tasks, handling time wasters, analyzing time use, and creating and maximizing the team schedule (Saunders, Vogel & Van Slyke). The team leader should engage the team in setting expectations about behavior and performance and formally record the team's...

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