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Gen480 Case Study

1163 words - 5 pages

AnalysisIn addressing the case materials the following observations are being evaluated. An assumption is a proposition that is taken for granted, in other words, that is treated for the sake of a given discussion as if it were known to be true. In logic, more specifically in the context of natural deduction systems, an assumption is made in the expectation that it will be discharged in due course via a separate argument (2006). Assumptions seem to cause undue stress and ruin commaderie between teammates at AcuScan. Each Kelly, Pat, Cliff and Chris have made assumptions based on their conversations and email exchanges in regards to the iScanner product line. Each assumption will be acknowledged, explained and will be signified as sound vs. unsound as well as logical vs. emotional in nature. Delineating the assumptions will assist in properly addressing them to alleviate future problems.* Kelly Thomas (4)1. Assumes Marketing people don't seem to have any understanding of software2. Assumes they are making it up as we go along and didn't pay attention during development3. Assumes they are putting theirselves on the line with this project and can't maintain the level of customer service expected by clients4. Assumes conversing with Pat will only lead to arguments5. Assumes Pat knows nothing about Quality Control6. Assumes Pat went behind his back to the programmers* Pat Lambert (6)1. Assumes that certain employees don't see the path of the launch of the product2. Assumes there is a conflict between the Marketing and Product Development departments3. Assumes that AcuScan programmers are the best4. Assumes Kelly thinks he's ignorant based on the QC comment5. Assumes Kelly undercut him with Chris6. Assumes the need for Contractors because the problem cannot be solved internally7. Assumes analysis of the company will take too long and cost too much* Cliff O'Connor (2)1. Assumes the budget cannot be met within the deadline2. Assumes Pat and Kelly as management can take care of the budget cuts* Chris Martinas (2)1. Assumes extreme action is necessary2. Assumes there may be a need to lay off employees to solve the budget issues3. Based on conversations with Cliff thinks that he is limited to around $400KExplanationThe arguments made by each of these individuals should be further explained so that it is clearas to where these assumptions evolved and to ease in finding a solution. Kelly Thomas has made arguments based on frustrations that she has had with Pat. She is also very bothered by Pat's desire to clear up the issues without consulting her first. Pat Lambert, on the other hand, has general conflicts with the Marketing and Product Development departments. Pat assumes that all of the other departments are ignorant to what needs to be done to fix the issues and wants to default to bringing in outside contractors to do the job that is not being done internally. Cliff O'Connor is kind of out of the loop as the CEO and defers to his staff to solve the...

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