Language barriers or communication barriers are linked because language can get in the way of communication for example there are many people in the UK and many of them don’t know the language English than others because English may not be their mother tongue meaning their first language. This can also affect users even if English was their first language but this can be a barrier to communication if the users may struggle from written or spoken communication due to a visual or hearing impairment.
The way the barrier can be overcome is if the service providers understand that they have other types of information available in multi-languages, large prints, audiocassette, sign language and or video and braille formats for the service users who may struggle to communication to the service provider because of their language differences or even they may suffer from a disability that they may need help to speak or write.
Another example of a language barrier is when I was in primary there was a girl called Areej who was a refugee from a country where she was in school and it was bombed this caused her to loss her eyesight, this was difficult to communicate to her because she was blind and she different understand English. The way the barrier was overcome was by asking the student if they could speak to her so I could only say hello in Arabic to her where she understood what I was saying, this was when we knew then she could speak Arabic. This was when the school had provided a translator for Areej which this allowed her to understand how to read braille where this was where the teachers had us all be able to understand what she was reading and this allowed her to learn the language English to allow her to understand what was being said.
Areej was a fast learner, this was when the school could see she didn’t need an interpreter for her Arabic because she communicated in English in school and at home she would speak Arabic and English. Where her family was supporting her with her English, which allowed her to gain confidence in speaking English to others around her to allow other to understand what she was saying.
First Areej had felt very vulnerable because she had lost her eyesight and confused because she different understand what was being said to her; however the when the barrier was over come to communicate to her this had made her feel more welcome and understand that she is not alone and we all are there to support her, this had made her to feel more safe because we were supporting her and making her feel comfortable with her disability.
The way the teachers had made her feel by allowing us students to feel how it would be if we were to be blind for a day and carry out the daily routine that Areej does every day in school had made her feel more respected, we all could feel the way she feels about having a disability and how it affects her life from being able to see and blind. This was when we all respected her needs and encouraged her to...