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Health And Social Care Management Essay

4825 words - 19 pages

Safya KhanStudent number :03018293Word count: 4613Post Graduate Certificate in Health and Social Care Management.Managing Self and OthersModule No : HHM-705TAssignment Type: 5000 words essayA review of your role as Manager and appraisal of your effectiveness in Managing others.An analysis of your management style and the impact it has on others.A discussion of your personal development needs and how you intend to address these needs.A Personal Development Plan.Submission date: 7th May 2013Agreed extension : 4th June 2013Word count: 4613Mary Parker Follett (1868-1933), defined management as "the art of getting things done through people". This may seem a very narrow angle for some, however, the philosophical concept of management, relies on results being obtained through people. The nature and role of managers has been an emerging concept since the early 19th century, often linked to administration and being the middle ground in organisations allowing to filter objectives to employees and vice versa, filtering employee's needs to senior staff within the organisation. In my view management is a set of hierarchy working to achieve a common objective.As a Patient Advise Liaison Service (PALS) and Stakeholder Engagement and Involvement Manger, my role is predominantly to manage the customer service role for the Care Trust. Up until recently the Care trust was specialist in Mental Health and Learning Disabilities. The Trust is now at the stage of applying to become a member of Foundation Trust Status, which involves recruiting members to help shape the future of the organisation (BDCT, 2013)My role can be viewed in favour of Mintzberg's headings: Liaison, Monitor, disseminator and spokesperson. I am the Liaison between the organisation and the team, and also the wider service users. I monitor the team's performance, activities and disseminate information from the organisation to many third sector organisations, such as BAMHAG and ACAS, both of which are advocacy services for Mental Health service usersAs cited in Mullins (2010) by Crainer, management is making things happen. My role can also fit in with Crainers model as I am heavily involved in making sure that the team can meet objectives. The difficulty with the statement of making things happen is dependent upon each individual's motivation and their individual circumstances. I feel that as an individual I am in the infancy stages of my career and have motivation with clear defined, SMART, goals (Mullins, 2010).The manager's role and activities have a different number of models and theories which are used to explain what a manager does, or should do. Some of these are explained by the following:Fayol's model looks at: Planning, organising, command, co-ordinate and control. My management role does have a certain element of Fayol's model, but I found this view to be quite restricted, my role involves a lot of motivation, or the fact that is how I manage.Drucker's model looks at settings objectives,...

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