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The Pros And Cons Of The Smartphone: Does It Really Help Our Lives?

2191 words - 9 pages

The telephone is one of the greatest inventions of all time. Without a telephone, life as we know it today, would be much more difficult and time consuming. Some of life’s activities might even be impossible. Talking to loved ones that live far away, changing work schedules, making appointments to have the utilities turned on in our homes, paying the bills, and calling 911 are all actions that can be completed in the blink of an eye, by using a telephone. Ironically, improved communication, the biggest asset to having a phone has been significantly destroyed by the use of the newest technologically advanced cell phones. Furthermore, despite all of the wonderful benefits there are to having a telephone, the transformation and advanced technology of the new and improved “smart” mobile phone has created a world geared toward speed and quantity; while on the other hand promoting haste, less than acceptable customer service, dreadful family relationships, impatience, poor spelling, and memory problems.
Truthfully, the list of benefits to having a telephone is infinite. I can quickly and easily call my parents in Folsom, my sister in Virginia, and my brother in Utah in just a few moments. I can leave a message on their voicemail, if they are not available, and wait for them to call me back. I do not have to get out a piece of paper and a pen, take the time to sit down and write a letter, spend money for a stamp and an envelope, drive to the post office to mail the letter, wait a few days for the letter to be delivered, and then wait a few days to receive a response. Additionally, if I am feeling extremely lazy or pressed for time, I can make it even easier to make contact by sending a group (to all of them at the same time) text message with a very short “Hello, how are you today? I love you tons!” scrawled and sent in a few seconds. I can call my boss at work to reschedule a shift if I am unable to make it (and vice versa), I can call the electric company, phone company and the gas company to purchase their services or pay my bills from home, and I can also call 911 to get help quickly in case of an emergency. Although the benefits seem endless, and they outnumber the negatives, it is my opinion that the negative consequences incurred through the excessive use of advanced technology, has an extremely detrimental effect on our society.
While increased speed and the ability to sell larger quantities is made possible by the use of the telephone, and is beneficial to most companies and businesses, the monetary gain for business and the economy alike is where this benefit ends. The perception is that faster is better, more is financial gain, speed means success, and quantity defines riches. Coincidently, by thinking this way the business owners have forgotten that quality is important, they have forgotten that patience is a virtue, and they have completely forgotten that providing excellent service to their customers is the way to become...

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