Holiday Resort In Malaysia Essay

2249 words - 9 pages

I-SYSTEMS COLLEGEDIPLOMA IN BUSINESSADMINISTRATIONBusiness CommunicationAssignmentNAME : SHARON WONG PEI CHENSTUDENT ID : 940930015824LECTURER NAME : MR.NANTHAAssignment QuestionModule : Business communicationQuestion :1)Communication is one the basic functions of management in any organization.Explain how communications flow and their advantages within organizations from the perspective of a middle manager.IntroductionCommunication plays a very important role in the management of an organization.It is a process which is an activity that server to connect sender and receiver of message through space and time. In other word, it is a transmission interaction of facts, ideas, opinions, feelings and attitudes.Without an effective communication flow,assignment of basic function management ( planning,organizing,directing and controlling )cannot be performed well.Information flows in an organization both formally and informally.Feedback can be obtained and misunderstandings if any can be avoided.Communication gaps should not occur in any organization. It is essential for success and growth of an organization.Business communication defined as an exchange of information and ideas,manifests itself in business and other communication flows.There are three types of communication flows such as upward, downward and horizontal communications.Communication flow have their advantages within the organization from the perspective of a middle manager.The main idea of this assignment is to analyze on the advantages of different forms of the communication flow. It can be as sure that the message is important to the organization. The assignment will also look at the types and method of communication flow.Business communication involves constant flows. Feedback is an integral part of business communication. It involves a number of people. This is essential for success and growth of an organization. Communication flows exists especially in organization within the authorization atmosphere1Upward CommunicationCommunication that flows to a higher level in an organization is called upward communication. It provides feedback on how well the organization is functioning. The subordinates use upward communication to convey their problems and performances to their superiors. The subordinates also use upward communication to tell how well they have understood the downward communication. It can also be used by the employees to share their views and ideas and to participate in the decision-making process.These are important because they provide management with some feedback whether messages communicated downward have been received and transmit upward the information needed for higher-level decisions.It can also gives lower-level managers and employees an opportunity to ask questions,make complains,express satisfaction or dissatisfaction and make suggestions fun improvements in method or changes in policies.Upward communication leads to a more committed and loyal workforce in an...

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