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How Important Is It To Manage Today To Have Greater Understanding Of Cultural Diversity In The Workplace?

2585 words - 10 pages

Communication is one of the basic functions of management in any organization and its importance can hardly be overemphasized. It is a process of transmitting information, ideas, thoughts, opinions and plans between various parts of an organization. You can not have human relations without communication. However, good and effective communication is required not only for good human relations but also for good and successful business. Nowadays, with the development of economy and science technology, especially the trend of the globalization of business, everything is changing in everyday and there are many uncertainties of factors and challenge inside and outside the organization. These include the opportunity and challenge that information technology and Cultural diversity brings for business communication. This essay will attempt to describe them and analyze the barriers of communication that managers facing today.As competition for jobs, customers, and resources continues to grow, the importance of information continues to escalate as well. As (Sheth 1994) noted, intense competition is the first force that is driving companies to use state-of -the art computer and automated technologies to stay ahead of their competitors and reduce operating costs. (Deborah and Eileen 1998) An organization's information is now every bit as important as its people, money, raw materials, and other resources. Even companies often not associates with the so-called information age, such as manufacturers, rely on knowledge workers at all level of the organization, employees who specialize in acquiring, processing, and communicating information, The valuable information you'll be expected to communicate addresses such key areas as competitive insights, customer needs, and regulations and guidelines. (Courtland and John 2005)11As industries become more global, communication technology is required to help companied bridge the barriers of distance and time. For example, business in the United States, Europe, and Japan have become highly interdependent through global competition, global mergers and acquisitions, and global business operations. Even small companies are feeling the necessity, or lure, to "go global" and are using the world wide web to buy and sell goods, products, and services. (Deborah and Eileen 1998)307Technology brings new and better tools to the workplace, increasing the speed and frequency of communication and allowing people from opposite ends of the world to work together seamlessly, 24 hours a day. The internet, e-mail, voice mail, faxes, and pagers make it possible for more and more people to telecommute from home, from the road, and from satellite offices around the globe. The increased use of technology in the workplace not only facilitates new working arrangement but also requires employees to communicate more effectively and efficiently. Technology showcases your communication skills-your writing skills are revealed in every e-mail message, and...

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