Diversity is generally defined as acknowledging, understanding, accepting, valuing and celebrating differences among people with respect to age, class, ethnicity, gender, physical and mental ability, race, sexual orientation, spiritual practice, and public assistance status (Etsy,et al. 1995).
The idea of diversity emerged when globalisation came into the picture in 1990-91 (Bhatia, 2008). As globalization began to affect organisations, there was a coverage of workplace from diverse countries, cultures, values, and styles that presented tremendous opportunities as well as challenges (Bhatia, 2008). Organisations can have the ultimate lead in the market place if effective human resources are in place. Now in the 21st century, it is not an option but a necessity to embrace diversity. With all the available talent available, companies can no longer afford to restrict its ability to recruit talented employees because of his differences that did not sit well with the company.
Fortunately, organizations are becoming more comfortable with diversity. It is typically seen in an organization to have a diverse workforce; different race and ethnicity, gender, the handicapped, gays and lesbians, elderly, and people who are significantly overweight. Even though they work together, each of them maintain their characteristic, lifestyles, and their distinct identity. It is necessary for managers today to have the knowledge to live with these diverse culture in the office. If diversity in an organisation is properly managed, it can make a company blossom very quickly because of all the raw and fresh ideas, different perspective, and an increase of innovation and creativity that could not possibly be achieved without such diversity.
People around the world no longer work domestically; they are now part of a player in the global business world where competition is present from almost every continent. For this, global organizations need diversity to avoid cultural clashes during business deals, and it is always helpful to get different insights and ideas from employees of a different culture to help better understand their people.
For example, in the article “Doing business abroad? Simple faux pas can sink you” explained how “President Bush used an expletive while talking to British Prime Minister Tony Blair at a meeting. He also gave German Chancellor Angela Merkel a shoulder rub while she spoke to Italian Prime Minister Romano Prodi.” Many Europeans were offended because it was deemed that President Bush’s actions were disrespectful and absurd since it was a formal meeting (Punwani, 2007). While it is completely understandable to reject food or beverages that were offered, some find this gesture to be very rude. For instance, as mentioned in the article “Due Diligence//: DUI in a Gold Cart,” a Saudi businessman was offended because the cup of coffee that was offered to an American businessman was rejected which ultimately became the cause for the...