Every day in our life we come across challenges. It becomes imperative that we find solutions to them. Some problems we need to face alone and some we need to encounter as a team. I worked in several teams all my professional life and I believe that any task can be easily completed when there is coordination between the members of the team. In this reflection paper I would like to present my views on the importance of defining roles, advantages of being with the same team, challenges in a diversified group and the significance of trusting team members.
“Roles are positions in a group that have a set of expected behaviours attached to them“(John and Saks, 2011: Page 225 of quote). I feel that most of the problems in a team occur because roles are not clearly defined. Roles provide sense of direction to the team members and drive them towards the common goal. I would like to quote my experience when I joined as a trainee to depict the importance of roles in a team. Our team had two tasks, supporting the existing applications and developing new applications. Even though there were 6 members in our team, there used to be issues every day. There used to be slippages in deadlines and we used to miss support tickets too. This went on for about 3 months and our lead arranged a meeting to find out the reason behind our poor performance. The first and foremost thing that popped up was that none of the members of sure of their roles. Everyone concentrated on just one task and as a result we always defaulted. Drastic improvement in our team’s performance after each member was assigned a specific role proved the importance of team roles. My practical experience combined with the theoretical proof that “Role ambiguity causes job stress, dissatisfaction, reduced organizational commitment, lowered performance and intentions to quit” (John and Saks, 2011: Page 226 of quote) strengthens my view point on defining clear roles.
Another perspective I have about roles is that members can play various roles based on the situation. By that I mean that team members may not stick to same role always. For example, a person who was a team member can move into a facilitator role. The same person may have to follow someone when situation demands. But I feel that the core role of person should not always change as that would lead to ambiguity. For instance in the above example if a team member switches to a facilitator role temporarily then it would not be a problem. But if the roles keep changing back and forth, then that would create unnecessary confusion and eventually hurt the team.
Advantages of being on the same team
I feel comfortable working with the same team over and over again. The reason behind that is that once you get used to a team, it’s easy to understand each other’s thoughts and that would lead to better solutions. People might feel that same team might lead to redundancy in future but I feel that the more the team life span is the...