PAGE 5 Human Capital Concepts
Human Capital Concept WorksheetUniversity of PhoenixHuman Capital Concepts Worksheet
Application of Concept in the Scenario
Reference to Concept in Reading
Human Resource Management Practices
InterClean uses a variety of human resource management practices that analyze where the company is currently and where they want to be in the future to be competitive with others in the same industry. According to Dreher and Dougherty, (2001, p. 51), one common practice is the pay policy in which the compensation department in HR through research, has discretion over whether to pay at, below, or above the average pay level offered by companies competing for employees with similar skill profiles.
"Being a pay-level leader should enable an employer to attract and retain employees possessing critical skill profiles." (Dreher & Dougherty, 2001, p. 51).
Training and Development
Though on a budget, InterClean is interested in implementing new training strategies. It has been proposed that the current managers will be trained to implement the changes among the employees. This change plan should be well thought-out before implementing because people are usually resistant to this type of change. According to Dreher and Dougherty, (2001, p. 124), "high-quality training and development systems are characterized by some form of systematic needs assessment." InterClean needs to take a broader organizational and environmental view of their situation because it may be that training is not the preferred solution to a particular problem.
"Good training systems are capable of ruling out a particular training intervention if all the conditions supporting such an intervention are not met. For any training program to be useful, it needs to affect outcomes that are congruent with the firm's business and tactical strategies. It also must receive support from high-level decision makers and must make good conceptual
sense given the organization's environment." (Dreher & Dougherty, 2001, p. 51).
According to David Spencer, the executives are determined to proceed in transforming InterClean, Inc.'s workforce in whatever way necessary to achieve the CEO's ambitious long range goals. The employee morale is currently low and management is concerned that employees will perceive the staffing audit and follow-up will be a way to let them go. To create a sense of security and confidence, Janet Durham thinks the audit process will improve if they can tell each department that no one will be harmed or let go by this transition. By doing this, she feels that they can maintain better morale, increasing motivation. InterClean should find methods that will get their employees to want to stay and not be worried about their jobs.
The motivation to stay and perform is determined by an interaction between the outcomes associated with the individual's...