Employee Relations is an integral part of human resources. “Employee Relations involves the body of work concerned with maintaining employer- employee relationships that contribute to satisfactory productivity, motivation and morale. Essentially, Employee Relations is concerned with preventing and resolving problems involving individuals which arise out of or affect work situations.” (www.wfnetwork.bc.edu) The human resource professional requires knowledge and understanding, but they are of a limited value if he or she lacks the competencies to apply them to solving problems. Because employees want to feel good about who they are, what they do and where they work it is important for Human Resource professionals to constantly stay up to date on ways to improve employee relations within an organization or company. Policies, procedures , rules, discipline and employee rights are a couple ways where Human Resource professionals can maintain good employee relations.
Human Relations professionals are usually in charge of reviewing and updating the policies, procedures and rules. Policies, procedures and rules are established for many reasons. Some of those reasons are : to comply with state and federal regulations, to improve productivity, to improve profit, to set a standard to be recognized by, for the safety of the employees and individuals within the organization, consistency for day to day operations and fair and honest treatment for each individual.
According to www.policy.calpoly.edu, a policy is “The formal guidance needed to coordinate and execute activity throughout the institution. When effectively deployed, policy statements help focus attention and resources on high priority issues - aligning and merging efforts to achieve the institutional vision. Policy provides the operational framework within which the institution functions.” Policies are considered to be general guidelines. Most companies have policies dealing with areas such as sexual harassment, leave of absence, drug free workplace, attendance, family and illness leave, email usage, smoking, telephone and computer usage, tuition reimbursement and professional responsibility.
A procedure is much different from a policy. Procedures are step by step directions for completing a job or task. Procedure is defined as the operational processes required to implement institutional policy. Operating practices can be formal or informal, specific to a department or applicable across the entire institution. If policy is "what" the institution does operationally, then its procedures are how it intends to carry out those operating policy expressions.”(www.policy.calpoly.edu) Procedure are often drafted like : The steps for reporting sexual harassment, or complaint procedures.
Rules then, are a specific guideline to replace thought. The thinking is, if you know the rules then you should always know what to do. Rules are generally comfortable and always safe. Common workplace rules...