Human Resources Practices Essay

1700 words - 7 pages

A company's human resource is a core competency that competitors cannot copy, and the only one that can produce output whose value is greater than the sum of its parts. Employee satisfaction has a strong connection to customer satisfaction.Prior to the Industrial Revolution, skilled craftspeople had a major risk in the quality of their products because their families' living depended on the sale of those products. Frederick W. Taylor changed the craftsmanship concept. He concluded that a factory should be managed on a scientific basis; however his system, upon which much of modern manufacturing is designed, failed to exploit the knowledge and creativity of the workforce. The Taylor system was the key force behind the explosive economic development of the 20th century, as it dramatically improved productivity. Total Quality and many other pioneers of scientific management have provided a new focus on the role of people in work.Human Resource Management (HRM) consists of activities designed to provide for and coordinate all the people of an organization. These include determining the organization's human resource needs; recruiting, selecting, developing, counseling, and rewarding employees; acting as a liaison between unions and government organizations; and handling other matters concerning employee well-being. HRM seeks to build a high performance workplace and maintain an environment for quality excellence.Leading practices include promoting teamwork and skill sharing across work units andlocations; designing work and jobs to promote cooperation, initiative, empowerment, innovation, and the organization's culture; empowering individuals and teams; developing effective performance management systems, compensation, and reward and recognition approaches; empowering individuals and teams; effectively managing hiring and career progression processes; investing in training and education; motivating employees; maintaining a work environment conducive to the well-being and growth of all employees; and monitoring the effectiveness of HR practices along with measuring employee satisfaction.Teams in Organizational Design and Quality ImprovementA team is a small number of people with complementary skills who are committed to a common purpose, set of performance goals, and approach for which they hold themselves mutually accountable. Common types of teams include:* Management teams: teams consisting mainly of managers from various functions, such as sales and production that coordinate work among teams.* Natural work teams: teams organized to perform entire jobs, rather than specialized, assembly line-type of work.* Self-managed teams or self-directed work teams: specially empowered work teams defined trained group of employees, from 6 to 18, on average, fully responsible for turning out a well-defined segment of finished work.* Virtual teams: teams communicate by computer, take turns as leaders, and jump in and out as necessary.* Quality circles: teams of...

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