Affecting Change Essay

1682 words - 7 pages

Running head: AFFECTING CHANGE PAGE \* MERGEFORMAT 1 AFFECTING CHANGE PAGE \* MERGEFORMAT 3
Affecting ChangeUniversity of PhoenixOrganizational LeadershipAffecting ChangeThis paper is about affecting change that occurs in business. This paper will focus on the Leadership in Action Simulation which addresses key issues that the company called Smith and Falmouth (SSF) was facing. In this paper there will be a description of the established methods of control. There will also be a description of the current departmental and organizational cultures. A recommendation of a reconstructing strategy that would improve the culture and empower employees will be discussed. The management practices that would be most effective and why will be discussed. Also an explanation of how the new size and structure could effect the organization, individuals, groups, teams, and the organizational future will be discussed. First there will be a brief discussion on the simulation that is the focus of this paper.SimulationThe simulation for this assignment is about a company called Smith and Falmouth (S&F). This is a teleshopping and mail order network kind of company. The location of this company is located in Canada and the United States (US). S&F has also added an online department to their company. The simulation provided opportunity for key employees to make decisions that would bring the employees together and make a profit in the process. The decisions that were made have enabled the organization to improve by 100% which was their goal. All members have influence in the company but with using the project manager as the ally and implementing changes to make improvements in uniting the employees while making profits enable the company to reach their organizational goal (University of Phoenix, 2002).Established Methods of ControlThere are several methods of control. S&F method of control is a be-prepared method. The teams need to stay ready to start a task at any time specified. This type of method can be used before another method such as the on-order method which is similar to this method (Unknown, 1996). This type of method works well for the organization.With the type of culture S&F has the be-prepared method is necessary. Meaning that the employees needed to be prepared to do what was necessary to maintain loyal customers. The needed to be prepare to perform task that was not in part of their normal job. They needed to put their customer's needs before their own. Depending on what the customer wanted and the employer wanted this could lead to a problem in the organization. There are some advantages and disadvantages with using this method and organizations need to be prepared to face whatever challenges they have in order to succeed.Departmental and Organizational CulturesS&F has a customer-responsive type of culture (University of Phoenix, 2002). The employees at S&F have a friendly and outgoing type of personality which is needed in...

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