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Industrial Relations Workplace Satisfaction Essay

2020 words - 9 pages

There are a number of theorists that have attempted to explain job satisfaction and its influences throughout the years, such as Maslow’s (1943) Hierarchy of Needs, Hertzberg’s (1968), Job Characteristics Model, Locke’s (1976) Range of Affect Theory, Bandura’s (1977) Social Learning Theory, and Landy’s (1978) Opponent Process Theory. As a result of all of these theories and expansive research, job satisfaction can ultimately be linked to the following factors: Productivity, Motivation, Absenteeism/Tardiness, Accidents, Mental/Physical Health and General Life Satisfaction.

I will be discussing my findings from the research I conducted under the following headings: Defining Job Satisfaction, Types of Job Satisfaction, The Importance of Job Satisfaction and The Application of Job Satisfaction in the Workplace.

2. Defining Job Satisfaction
Job satisfaction can be defined as the feeling of pleasure and achievement which you experience in your job when you know your work is worth doing. According to Cambridge Dictionaries (2014) it can also be described as when such a sense of enjoyment is felt when working that it is no longer just merely to earn a salary, but for the pure enjoyment of working.
Additionally according to Bernstein & Nash (2008) job satisfaction has emotional, cognitive and behavioural components. The emotional aspect refers to the feeling that an individual has regarding his/her job, such as that of boredom, anxiety or even excitement. The cognitive aspect refers to the beliefs an individual carries regarding his/her job, for example, an individual can feel that his/her job is mentally challenging and demanding. Lastly, the behavioural aspect refers to the actions of an individual in relation to their work, which could for example include staying late, pretending to be ill just to avoid doing work or being tardy.
Therefore, judging from the above definition, it is believed that an individual’s emotional state and general well-being plays a significant role in the way they conduct themselves and perform their duties in the work environment.

3. Types of Job Satisfaction
According to Redmond (2014), based on the level of individuals’ feelings regarding their job, there are essentially two types of job satisfaction, namely: Global Satisfaction and Facet Satisfaction. Global satisfaction refers to an individual’s overall feelings about his/her job whilst Facet Satisfaction refers to the feelings an individual has regarding specific job aspects, such as their salary, the benefits they receive and the quality of relationships with their co-workers. According to Kerber and Campbell (1987), the measurements of job facet satisfaction may be helpful in determining and identifying which aspects of a specific job requires improvement to create job satisfaction among employees or explain organizational issues that may be experienced.

4. The importance of Job Satisfaction
Job satisfaction can be linked to a number of variables,...

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