Motivation, Communication and Leadership Theory
In this essay I will discuss the various different theories on
motivation such as scientific management e.g. Taylor as well the
humans relation approach such as Maslow and Herzberg and how they
relate to organisations improving their overall effiencentcy. Another
aspect that I will discuss in the following essay will also be how
communication can affect the productivity of a company, I will also
relate this to motivational theory. The final aspect of my essay that
I will include is discussing how different leadership styles can
affect the overall productivity of a given company.
One motivation theory that some companies used to use was the
scientific approach, this was put forward by Taylor. It was mainly
used in the late 1800’s and early 1900’s. Taylor developed his theory
while he was working his way up from labourer to works manager in an
US steel mill. His theory states that man is a rational economic
animal concerned with maximising his economic gain. He also stated
that people respond as individuals not groups and he believed people
could be treated in a standardised fashion like machines.
The basic principle that is underlying this approach is if you study
what happens when you the change different variables in a situation,
this will tell you how best to organise the work force. This theory as
mentioned before relies on the fact that human beings will act
rationally and respond to the available incentives. The whole of
Taylor’s theory is based on the fact that he believes human are solely
motivated by money.
I believe that this motivational theory is flawed to a certain degree
because people do not just work for money they also work to socialise
and many other factors like earning respect from fellow employees.
Taylor’s theory is based on the fact that your pay should be linked to
your output. This prospect does not appeal to all people as we are
different in many ways, it may also lead to employees cutting corners
to make it appear they have done more than they have. This is counter
productive to increasing productivity because then the product is just
of sub standard quality and most of the time quality is more important
than quantity in business. Taylors theory was mainly used in the late
1800’s and early 1900’s this shows that his theory is out of date and
incorrect because companies have realised peoples sole interest is not
Another motivation theory that companies may wish to use improve their
overall productivity, is Maslows hierarchy of needs. The following
diagram is a representation of the theory.
Maslows approach unlike Taylor’s takes into account the physiological
and social aspects of working at a company. This theory and the others
related to it are known as Human relations approach opposed to
Taylor’s scientific management. Maslows theory consists of two parts,
one is how the classification of human needs is...