1. In your own words, describe your understanding of case management?
What I understand of case management is that it helps Social Workers in helping their clients, meaning social workers take actions to manage the various aspects of cases they are working on. Case management is also a shared process of assessment, planning, facilitation and advocacy for decisions and services to meet an individual’s need through communication and available resources. Case management examines the person’s physical, emotional, environmental state, and promotes quality and cost-effective outcomes. In addition, in Case management the worker helps to empower the clients to become self-sufficient. Moreover, Case management is structure into six principles and procedures that help social workers in their facilitating process with cases and clients. The principles and procedures are models that help manage the different phases of cases.
2. In your own words, describe your understanding of Client-Level Intervention?
A client-level intervention is an essential for the growth of a client. As Social workers, we believe that individuals have the ability to solve their own problems. In the client-level intervention, a case manager completes an assessment to know where the client’s strengths, limitation, and resources are. It is fundamental to prioritize the problems that most affect the client, since many individuals have several. With the partnership of both the worker and the client, a service plan can then be build. This helps the client feel empowered and take action. It is important for a trained worker to keep a direct contact with the client for the accomplishment of the plan. The Social Worker then works with the client’s strengths and resources for the goals created, using a strength-based approach. If at any point a worker knows that a service had to be given to a client, but it is not, then the worker is required to advocate on behalf of the client.
3. In your own words, describe your understanding of System-Level Intervention?
System-level intervention is the process where a worker is constantly analyzing, assessing, evaluating the effectiveness of a program, and bringing necessary changes through advocacy. The system-level intervention works at the macro level with the partnership of both administration and the worker. It is a worker’s responsibility to understand the agency’s policies, resources, finances, and gaps in services. The more educated a worker is in system-level intervention, the more effective he or she will be able to bring positives changes to a program and the clients. Furthermore, at the system-level intervention, the worker should also try to influence on behalf of the most susceptible, if changes are made.
4. In reviewing the six principles of case management, in the Case Management notes provided in seminar class, discuss two (2) of your strengths as a Case Manager, and how these strengths contribute to your ability to provide...