Interpersonal Relationships are one of the most important things in business and everyday life. A positive interpersonal relationship provides countless opportunities while a negative interpersonal relationship limits opportunities. Interpersonal relationships can be built with many different forms of communication but self-concept and self-disclosure play two of the biggest roles in forming positive interpersonal working relationships.
Self-concept can be described as how a person views themselves. There is a variety of factors that impact a person’s self-concept but the biggest impact comes from self-esteem. Self-esteem is much like self-concept the only difference is the addition of emotions. For example say an individual likes a brand they are aware that they enjoy the brand so that’s self-concept. Self-esteem on the other hand, if nobody else in the workplace likes the brand programme ...view middle of the document...
Conversely people who have a more negative self-concept are less likely to succeed in the establishing of interpersonal relationships this is described by Lewis and Slade (1994 p. 101) as 'The self-fulfilling prophecy'. If one believes that what they say will not be well received then there is a increased chance it won't. Individuals that lack positive self-concept also tend to have poor self-disclosure skills as a direct result.
Self-disclosure is disclosing information to others that they would not know unless told. A good example is a weakness that is not apparent. Through the use of self-disclosure interpersonal relationships in the workforce can be strengthened due to a deeper understanding of one another, self-disclosure also shows peers and superiors that a individual is comfortable with the person to whom they are disclosing their personal information. There are also dangers to self-disclosure such as relational risks when a individual might reveal something that a peer or superior might not like or strongly disagree with can ruin a relationship. A current example of this could be an employee revealing themselves as a homosexual in the workplace. Self-disclosure should be treated with caution because once something is said it cannot be unsaid. Self disclosure in the workplace is vital in forming strong bonds with peers and superiors to a certain degree. Over-sharing or sharing with the wrong people can lead to disastrous outcomes when forming a successful interpersonal relationships. The way to tell if self-disclosing behaviour will be appropriate is by the amount of trust shared between individuals. This is supported by Lewis and Slade (1994, p.101) "The higher the degree of trust in the relationship, the more likely it is that self disclosing behaviour will be considered appropriate."
Both Self-concept and self-disclosure are proven powerful tools when it comes to forming positive interpersonal working relationship with others. It is important to have positive self-concept in order to utilize self-disclosure in the workplace due to the amount of opportunities that positive relationships can open for an individual.