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Interview Report: Leadership In The Healthcare System

2469 words - 10 pages

Leadership is increasingly important in today's society. Many experts and scholars point out that the current leadership crisis concerns moral and character problems in many leaders (Ahn, Ettner, & Loupin, 2012; Callahan, 2004; Wright & Quick, 2011). The following interview report is intended primarily for exploration and comparison of the traits and characteristics of leadership. A leader of a clinical medicine centre was interviewed for this report. The purpose of this report is to explore the leadership characters and traits, and how they can be developed in this turbulent environment. First, I make a brief introduction regarding the background of the respondent and her working environment. The report also describes this leader's personal and subjective perceptions in relation to a literature review which investigates the traits and characteristics of leadership. The report concludes with a comparison and discussion of the results of the clinical condition on the basis of the interview and literature review. At the same time, the report aims to put forward feasible and effective advice and specific programs for present and future leaders and managers in the health care system.


1. The respondent’s traits and characteristics
This is a nearly 40-minute interview. The object of this interview is the leader of a community medical centre. This medical centre has five physicians, two nutritionists, one occupational therapist, a nurse and three service desk receptionists. This medical centre serves the community of more than five thousand patients now. After the interview, integration of the following eight items in this leader’s characteristics and traits.
1) Vision Orientation
She is vision oriented. For the establishment of this medical centre, she has a strong purpose that is to service people, to change people’ life, but is not just only to treat the psychical being. She has other doctors who work under her with the same ideology. All of they want to service the community to see people improve their health, to be their friends, to listen to them when patients have problems and to be their helpers as they go through really hard time. They want the patients to really regard them as friends, and trust them as family members (Fioravante, 2013; Gregory, 2013; Kornør & Nordvik, 2004).
2) Clearly defined the goal
The respondent said that the establishment of a medical centre requires many different role and function of the people to join the team, who come from different backgrounds and different training environments. When established the medical centre, there are many people who want to work together with different goals and purposes, such as people with individual interests and profitable purposes. Therefore, this leader must be very clear the goals and objectives of this medical centre, in order to carefully selected cooperation partners and team group. This leader believes that as long as the same goals and...

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