How To Resolve Workplace Conflicts Essay

3276 words - 13 pages

Executive Summary
Conflict is known to be some means of disagreement or clash of opinion among persons and to put this conflict to an end conflict resolution methods and techniques are used. This report focuses on the inter-personal level conflicts that takes places in the organisation their causes, role of predicting the conflicting behaviours and assessing of precedent situation of conflicts. This report also discusses the strategies and methods used or involved to put inter-personal conflicts and what role does the project manager play in conflict resolution.

Conflict is known to be some means of disagreement, or some kind of disharmony rising within a group or between persons when the beliefs or actions of any one party is offensive to another party. “Conflict can take place between two individuals, in small groups and work teams, or between two or more groups” (Al-Hamdan, Shukri, and Anthony 2011)which may include violence or some kind of mental pressure on either parties involved in conflicts. Usually conflicts start with some kind of disagreement and gradually gets intense and leads way to conflict resolution.

In simple terms conflict resolution means solution to end a conflict by means of sorting the disagreements and disbeliefs between the indulging parties. In recent times conflict resolution has become a part of corporate world where conflict resolution is considered as methods and process which are involved in aiding the peaceful ending of conflict with in organisations. These conflicts revolves between the group members and often dedicated member of the group try to solve the conflicts by keenly communicating information about the reasons or ideologies behind the conflicts. This report aims at highlighting the personal conflicts that are common in organisations and the solutions to resolve those conflicts. This report is confined to personal and inter-personal conflicts in organisations and does not include issues regarding group and intra-group conflicts.

Scope of the Literature Review
This report is done by referring peer- reviewed article and journals dated after 2007 and on.
• Databases Used: Science Direct, ProQuest and Wiley Online

1.0 Conflict Management in Projects
1.1. How and Why Does Conflicts Arise In Organisations
Conflicts in organization scenario arises due to situation where interdependent people express differences in individual needs and interests and experience a sense of interference from each other in accomplishing these goals(Prenzel and Vanclay 2014). It is also stated that “Since desires and objectives being different and most of the people with in organisation rely on others to some extent so conflict can never be completely avoided in an organization. Most common conflicts that takes place or arises in an organisations are interpersonal conflicts. Even though we consider an organisation as one whole unit the people or the employees working in it don’t...

Find Another Essay On How to Resolve Workplace Conflicts

Comparison ("The Crucible" & "In the Name of The Father") ; "the audience admires the hero for his sturggle to confront and resolve his conflicts."

1148 words - 5 pages contexts, they both embark on a similar journey involving conflicts concerning a corrupt authority, having been unjustly incarcerated, and their character - self-hatred and lack of self-respect. Ultimately, these heroes are respected for enduring a difficult journey and for their determination to resolve their conflicts following an intense struggle.Proctor enters the play a "sinner" with a perpetual conflict, searching a remedy for his contrition and

Somalia's recent internal struggles and how they're trying to resolve them as of April 2004

1343 words - 5 pages state Somalia to be a unified nation from its independence, but regrettably this is not so in reality. The basis of Somali conflict are found in its oppression under foreign rule, the rise of ethnic nationalism at its independence, extreme loyalty of Somali citizens to their clans, and Somalia's lack of true and balanced leadership. With the study of Somali history, future leaders and diplomats can better understand how conflicts flooded to the

How to Cope with Conflicts in A Romantic Relationship

1328 words - 5 pages instead of consensus issues because of three reasons. First, people often picture themselves as having minor issues in conflicts, as opposed to major issues. There are also questions on how they may solve this conflict and would be applicable to them. Secondly, relationship satisfaction has been linked with minor issues in romantic relationships. Third, experts predicted that agreement in the consensus issues would different, therefore, making it

How to Control Time in the Workplace

1079 words - 5 pages because the traditional view does not take into account interpersonal or informational roles. For example, in the traditional view, a manager could set a goal or plan, implement it, and direct and control how employees fulfill the goals. In this scenario, the manager does not attempt to obtain information that may potentially benefit the company. This information could be interpersonal, such as the reasons employees would not show up for their

Conflict management in work teams. This essay discusses the causes of conflict in work teams as well as how to resolve it

1907 words - 8 pages Conflict Resolution in Work TeamsFamilies, employees, working teams, and ethnic groups are faced with conflict daily. Facing conflicts and having the capability to resolve them are crucial within our society. Some conflicts can be avoided, but when working in a team environment, more conflicts are apt to arise. Being able to successfully resolve conflicts within a team can be a difficult task for a team leader. Understanding the importance of

How to Create an Engaging and Motivating Workplace

573 words - 3 pages In today’s marketplace, where companies seek a competitive edge, motivation is the key for talent retention and performance. No matter the economic environment, the goal is to create a workplace that is engaging and motivating, where employees want to stay, grow and contribute their knowledge, experience and expertise. Engagement influences motivation. It is reflected in the extent to which employees commit, how hard they work and how

To What Extent Does Modern Media Coverage and Censorship of Conflicts Affect How People Interpret Them?

2496 words - 10 pages ‘To what extent does modern media coverage and censorship of conflicts affect how people interpret them? Modern media coverage - the main means of mass communication - gives us news from around the globe, allowing us to develop an informed understanding of the world and its issues. Armed Conflict and tension between the world’s countries has only become more vehement, which has lead to an onslaught of media coverage, orchestrated by countries

Explain how organisational structure and culture relate to power and influence in the workplace

1537 words - 6 pages and groups bring with them different characteristics which shape their own behaviour. These are open to, individual differences, for example some people are more prone to stress more than others while some are more sensitive, focussed or flexible. Hence, individual and group behaviour and also emotions and cognitions are able to influence the organisational culture.The management structure will determine how the workplace responds to creating

How important is it to manage today to have greater understanding of cultural diversity in the workplace?

2585 words - 10 pages information appropriately, and use it speedily to make decision", notes Professor Fernando Bartolome in his book The Articulate Executive. In other words, to be successful in today's workplace, employees must know how to find, evaluate, and process information effectively and efficiently, and they must be able to communicate this information to others.Companies are constantly reorganizing, a process that also requires cutting-edge communication

How Saddam Hussein's Greed and Totalitarian Quest for Power Led to the Invasion of Kuwait, World Conflicts and the Degredation of Iraq

1694 words - 7 pages Took a hell of a long time to complete!!! 21/25 (84%) Excellent references and information. Could us a little work on essay structure but total prodeuct is super!Persian Gulf Crisis, 1990-1991:How Saddam Hussein's Greed and Totalitarian Quest for PowerLed to the Invasion of Kuwait, World Conflicts and the Degredation of IraqJoseph Stalin. Fidel Castro. Adolf Hitler. Saddam Hussein. These names are allthose of leaders who have used a totalitarian

Describe one process theory of motivation- why is it a process theory? What are the features and how does it apply to the workplace?

806 words - 3 pages into their work and what rewards follow them, and comparing this ratio with their own. For instance, if someone offered you $35,000 a year for your first job on graduation from college, you'd probably grab at the offer and report to work enthused and certainly satisfied with your pay. How would you react, however, if you found out a month or so into the job that a co-worker- another recent graduate, your age, with comparable grades from a

Similar Essays

Family Communication To Resolve Conflicts Essay

8265 words - 33 pages Family Communication to Resolve Conflicts Family Communication to Resolve Conflicts Family Communication to Resolve Conflicts Introduction All these reasons that justify an interest in family communication in general also justify an interest in family conflict communication in particular. How persons communicate during interpersonal conflict is of paramount relevance in determining the quality and

Comparing Two Different Techniques To Resolve Conflicts

529 words - 3 pages looking from the other person's view. Who knows, maybe Bob will let Jimmy sit with him after using these strategies.Works CitedBolton, Robert. "People Skills." Simon and Schuster, Inc., 1979.Women's Online Business Center. "How to Resolve Conflicts-- Without Killing Anyone." U.S. Small Business Administration, May 1, 2000.

The Principles Of Conflict Management: The Reasons Why Conflict Occur In The Workplace And Tips On How To Resolve Them

1472 words - 6 pages resolve conflicts:Managers can minimize conflicts in the workplace by reviewing the job description and getting employees input in them. He/she needs to intentionally build relationships with all their subordinates. This can be accomplished by meeting with each employee alone or in department meetings. Ask about the accomplishments, challenges and issues. Have employees do a written status report that included current issues, need from management and

How To Resolve The Foreclosure Crisis

1287 words - 5 pages amount of foreclosures. Instead, one should be more productive and brain storm ideas to resolve the issue. In the midst of the crisis, I believe that I have excellent ideas to resolve the foreclosure crisis in the United States of America. First and foremost, the single most common reason for default on mortgages in this country is interest rates that began as seemingly affordable “teaser” rates that eventually inflated astronomically up to 12