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Knowledge Engeering. Essay

1060 words - 4 pages

Knowledge engineeringKnowledge Management caters to the critical issues of organizational adaption, survival and competence in face of increasingly discontinuous environmental change.... Essentially, it embodies organizational processes that seek synergistic combination of data and information processing capacity of information technologies, and the creative and innovative capacity of human beings.Introduction:-In recent years the term knowledge management has been used to describe theefforts of organisations to capture, store, and deploy knowledge . Organizations are interested in acquiring knowledge from valued individuals, andanalysing business activities to learn the lessons from successes and failures; suchcaptured knowledge then needs to be made available throughout the organisation ina timely fashion. Most knowledge management activities are a combination ofbusiness processes and information technology. As currently practiced,knowledge management" is a broad-based activity:1. Document management systems-Allow workers to find existing documentsrelevant to the task-at-hand. Essentially these are multi-sourcesearch/information retrieval systems2.Discussion forum systems-Promote dissemination of knowledge withincommunities of practice. Workers subscribe to forums relevant to theirinterests, exchanging questions and answers, lessons learned and announcements.3.Capability management systems-Allow an organisation to "know who knowswhat." Essentially, they can be thought of as databases of suitably-structured CVs, and as such are implementable with off-the-shelf databasesoftware.4. Lessons-learned knowledge base systems-These are designed to allow workers to tapinto past experience, by storing that experience in the form of structuredcases.To give a pragmatic approach to the issues and business parctices concerning knowledge managment, the three facets of the knowledge management task(capture, storage, and deployment)are elucidated as follows:-1.Knowledge capture-Is performed by a systematic knowledge acquisition process in which a conceptual model of aspects of the company's business domain is used to guide the capture of cases and rules.2.Knowledge storage-Is performed by using a knowledge representation language to codify thestructured knowledge in a number of knowledge bases, which together comprise aknowledge repository.3.Knowledge deployment-Is performed by running the knowledge bases within a knowledge server, accessible by standard web browsers on the company intranet, and capable of answering far more complex queries than is possible using conventional database systems.Case Study: Drilling Optimisation DomainBaker Hughes OASIS is an engineering services subsidiary company of BakerHughes Incorporated, providing drilling process expertise to a worldwide clientbase in the oil and gas industry. In particular, Baker Hughes OASIS specialise indrilling performance optimization, which is a knowledge-rich service involvingidentifying,...

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