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Knowledge Management Technologies In Rta Essay

2828 words - 11 pages

Knowledge Management Technologies in RTAASSIGNMENT 2By Abishake ChandrasekaranDate: 21/06/2008Executive SummaryThis report is all about Road and Traffic Authority (RTA) in NSW. Firstly, Road and Traffic Authority (RTA) is the New South Wales agency which is responsible for road safety, traffic regulation, provide licence to the drivers and vehicles registration. Another important role of RTA is to maintain national and state road networks and also to manage traffic flow within the city. Secondly, the report deals with the Knowledge Management technologies which are adopted by RTA to carry out their responsibilities. Then finally this report contains few technologies which are used to implement Knowledge Management in RTA.INDEX1Executive Summary 1Introduction 1About RTA 2 Team leader 2 Technical Writers 2 Subject Matter experts (SME's) 2 Step Two Designs 3KM Techniques which can be used in RTA: 3Using WAP technology 3How WAP can work in RTA? 3Advantages of using WAP technology: 4Advanced Travel Information Systems (ATIS): 4How ATIS works? 4Uses of ATIS: 4Advance Driver Assistance (ADAS 4How ADAS works 4Intelligent speed adaptation (ISA) 5Adaptative cruise control (ACC): 5Driver drowsiness detection: 5Inter-vehicle hazard warning 5Conclusion 6Reference: IntroductionKnowledge Management is an interdisciplinary business model which is often used to identify the intellectual assets within an organisation. Knowledge Management is used to store knowledge within an organisation which can be considered as a competitive advantage for the organisation. To implement Knowledge Management in any organisation there are certain Knowledge Management technologies which can be used to extract knowledge within an organisation. Road and Traffic Authority (RTA) is an agency in NSW which mainly looks manages road safety and traffic. RTA also offers good and efficient customer service to the public. Road and Traffic Authority (RTA) have already implemented Artificial Intelligence (AI) which is one the key basis for knowledge management.About RTAThe Roads and Traffic Authority (NSW) is a government agency which deals in promoting road safety enhancing the traffic regulations in city not only these but also licensing drivers and registering vehicles. There are around 6900 full time employees more than 180 offices and around 129 motor register under them. This agency provides financial assistance to local councils not only that but also providing funding to roads which are maintained by them. RTA has all different types of customers such as individuals, private organisations, local council, communities and road transport groups. This has 24 million road related transactions, 4.6 million drivers licensed and 5.1 million vehicles registered under them. This is mainly a public sector organisation with only objective of improving people's need of in a better way by making the access easier for customers. This proves the fact that maintaining...

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