A knowledge management (KM) implementation strategy is intended to deal with the problem of knowledge loss, in another words, is simply a plan that describes how an organization will retain its knowledge better for the benefit of that organization and its stakeholders. Herein, an organization is critically in loss knowledge position when some of its experienced workers retire or leave the organization. So the firm should seek to implement management solutions and design the structure system, tools, and processes based on these knowledge losses to retain and shared this knowledge. It can be divided into two distinct categories which are knowledge management techniques and knowledge management technologies. We propose that in order to improve the knowledge loss within the organization, its knowledge management implementation should utilize a combination of both knowledge management techniques and knowledge management technologies. The best KM implementation strategies will help the organization to remain successful even after the loss of its key workers, and we can put the right talent to fill the key positions.
Therefore, in the following sections we will elaborate more the two methods that we can prevent or mitigate the knowledge loss that the organization may encounter, and these two methods are:
1.0 Knowledge management techniques
Knowledge management techniques are most effective procedure at capturing employees’ tacit knowledge because many of the knowledge management techniques involve human interaction where contextual knowledge can be transferred. The tacit knowledge such as best practice performed in an organization, management skills is hard to codify and store. Thus, we suggested the knowledge management techniques for organizations to manage with knowledge loss in greater detail below.
1.1 Mentorship program
The company should make a future planning by instructing senior employees to mentor junior employees so that when the senior leave the company the knowledge is still there. Junior employees can seek advice and counsel of their mentors when encountering a particular challenge which the mentor may have dealt with it previously. The junior employee should also learn as much as they can about challenges and how to tackle the problems to improve themselves in serving the company better. The mentoring program is an inexpensive way to inspire future leaders of organization, improve management and morale among staff which can lead to productivity and reduce turnover. The mentorship program prepares people to succeed an aging workforce as the baby boomers begin to retire, taking their know-how with them.
1.2 Making project summary
The project summary is the way of openness and learning. It means that the lessons learned are not only tacitly shared on the spot by the individuals involve but...