The CES courses are definitely courses that identify motivation, leadership abilities, team performance aspects of everyone attending. The courses have the purposes of forming and informing on effective and efficient leadership, which can only be realized by identifying the different roles and capabilities of the individuals in a group setting. For example, according to Daniel Goleman, many other factors contribute to effective leadership such as emotional intelligence which is a leadership quality that greatly influences success and satisfaction among employees. Goleman published a book entitled “Emotional Intelligence” which is where the term originated and in which he states that “…emotional intelligence plays a critical role in a leader’s overall effectiveness…” (Ott, Parkes, & Simpson, 2008). Daniel Goleman also published an article that was republished a few times entitled “What makes a Leader” in which he separated emotional intelligence into five categories:
Self-Awareness: recognizing and understanding moods, emotions and drives for self-confidence, realistic self-assessment, self-deprecating sense of humor
Self-Regulation: controlling or redirecting disruptive impulses and moods to suspend judgment to think before acting for trustworthiness and integrity, comfort with ambiguity and openness to change.
Motivation: working for reasons other than money or status and pursuing goals with energy and persistence for a strong drive to achieve, optimism even when tasks fail and organizational commitment.
Empathy: understanding emotions of others and treating them according to their emotional reactions for expertise, in building and retaining talent, cross cultural sensitivity and service to clients and customers
Social skill: proficient in managing relationships and building networks and the ability to find common ground and build support.
It should be also noted that there is a striking resemblance of the 5 Components to Emotional Intelligence and the “Big 5” Personality Model which also intends to assess an individual’s personality and the implication towards job performance. These traits are:
• Extraversion – the extraversion dimension captures ones comfort level with relationships. Extraverts tend to be assertive, social and gregarious.
• Agreeableness – this refers to an individual’s propensity to defer others. This personality type tends to be cooperative, warm and trusting.
• Conscientiousness – this dimension is a measure of responsibility. These individuals tend to be responsible, organized, dependable and persistent.
• Emotional stability – indicative of people who are able to deal with stress. They tend to be calm, self-confident and secure.
• Openness to experience – indicative of people who have a wide range of interests and a fascination with novelty. They tend to be creative, curious and artistically sensitive.
(Robbins, Judge, & Campbell, 2010, pp. 86-87)
As we can see from the Big 5 traits, they too...