Leadership Team Interview Essay

1284 words - 5 pages

I often wondered what a typical day was like for the leadership team of the multibillion dollar company American Family Insurance. I got my chance to learn about this while interviewing Chad Cerkoney, the director of risk management. American Family Insurance with its corporate office in Madison, WI. It currently operates in 19 states mainly across the Midwest with insurance products in life, health, business, and personal property. Chad has been working for American Family for over 30 years and has held positions such as Insurance Agent, Workforce Manager, Actuary, and now Risk Management Director. Chas received his Bachelor’s Degree from the University of Wisconsin in Business Administration.

Chads typical day with American Family starts out by conducting daily meetings going over reports with staff and preparing for meetings with the leadership team. Some of his duties include analysis and trends of the company’s profits and losses and keeping senior leadership informed of the latest analysis and trends of the company’s profits and losses. Any change in the factors that affect metrics have to be quickly dissected, evaluated, measured and presented so that required actions can be taken. A majority of his time is spent in meetings and keeping the management team motivated and informed of the current strategic goals of the organization.

Two of the most critical managerial problems that Chad faces are lack of communication and disagreements amongst the management team. “I try to keep all lines of communication open at all times and believe, encouraging all of my managers to express their ideas and opinions no matter how small” (C. D. Cerkoney, Personal Communication, February 27, 2012).

Chad explains that three essential skills needed to be a successful manager is “empathy, compassion, and passion” he further explains that “if you can empathize with people emotions and be compassionate toward them and show passion in how you lead, this to me is three of the most essential skills of a successful manager. Also you have to have passion; if you are passionate about what you do you can inspire others to do more and exceed beyond their expectations” (C. D. Cerkoney, Personal Communication, February 27, 2012).

When it comes to the failure of managers, chad believes that manager’s inability to listen, being self-centered, not a team player, and failing to take responsibility most often contributes to their failure. “I remember a time when a colleague of mine was leading a project on the development of a new customer interaction system. His biggest downfall was he did not listen to his frontline employees, when it came to some of the inadequacies of the new system. This ultimately led to him being removed from the project and he never really came back form that.” (C. D. Cerkoney, Personal Communication, February 27, 2012).

When it comes to worker empowerment, Chad believes that “all managers should realize no matter what industry,...

Find Another Essay On Leadership Team Interview

The Study of Leadership and the Multifactor Leadership Questionnaire

1817 words - 7 pages dimensions of transformational and transactional leadership and to study the effectiveness of the leadership style on the followers. The items in the questionnaire were based on the series of interview with 70 senior managers in South Africa who were asked about their leaders’ behaviour. Items in the MLQ measure the four transformational leadership factors (idealised influence, individualized motivation, intellectual stimulation and

Army Crew Varsity Team Case Study Analysis

1468 words - 6 pages /synergy, the necessity of clear membership and leadership, the consequences and potential of social loafing, etc. The only clear differences between the Army Crew team and other organizations are the team’s task and volunteer participation in a sport (Snook & Polzer, 2004). As a result of minor differences, the Army Crew is subject to the same requirements of successful teams and the elusiveness of genuine teamwork. Many lessons can be

Projects and Teams

4719 words - 19 pages leadership training such as individual coaching for executive team members. Using behavioral interviewing techniques, team members interview senior managers throughout the organization to determine what qualities were exhibited by outstanding leaders. After reviewing the results, it is decided to invest in coaching sessions for each team member to help individuals develop those outstanding characteristics identified in the interviews. Without a

Leadership Capacity

1624 words - 7 pages were engaged electronically, followed by the request to interview 1:1 to complete the school or staff survey. I was able to secure 8 direct 1:1 interviews to collect information on leadership capacity by using the following questions: (1) What personal beliefs/values concerning leadership motivate you to lead, (2) What is your style of leadership, (3) Was your leadership innate, result of crisis, or strategic choice, (4) What traits

Team Skills

869 words - 3 pages reports to clients (Whitwell, Arganbright, 1998). The skills of the team members fit all of the skills necessary to be a successful communication consultant because these are all similar to skills that we have implemented in our courses of study.Interviewing is one of the most critical aspects to any organization. It is necessary to have knowledgeable interviewers that can shift away from the traditional interview questions to be certain that

Leadership Styles

1163 words - 5 pages effective griups within long distsnces. In addition, virtual management styles seize new technologies and minimize many face to face interactions. Understanding and having deep concern for your customers is also a quality of good leadership. John Pepper, the CEO of Proctor & Gamble Co. admitted in a recent interview that the greatest experience in molding him into the leader he is today came from his international assignments, where he

Interview Report: Leadership in the Healthcare System

2469 words - 10 pages Introduction Leadership is increasingly important in today's society. Many experts and scholars point out that the current leadership crisis concerns moral and character problems in many leaders (Ahn, Ettner, & Loupin, 2012; Callahan, 2004; Wright & Quick, 2011). The following interview report is intended primarily for exploration and comparison of the traits and characteristics of leadership. A leader of a clinical medicine centre was

leadership style

851 words - 3 pages SUBJECT: Effective leadership model and personal development planDATE: Nov. 1, 2014After participated in two months interesting "Leading Organization" course and learnt many helpful concepts and skills about leadership, I built my model of effective leadership as following:In my point of view, leadership is about achieving goals by aspiring oneself, managing one's team, and influencing others. Therefore, the model also has three layers

Effects of Leadership in the US Army

926 words - 4 pages ”, but in the confines of the Army this is almost never true. Good leaders, particularly those at the Sgt level, are regularly loved and admired for the care, compassion and ultimate leadership that they show their soldiers. Toxic Leadership In Fort Bragg, North Carolina, Sgt Jones and his team were conducting a training exercise under the sweltering July sun of 1997. As part of the training exercise, Jones' team was to execute the setup of their

David Fletcher Case Study

2347 words - 9 pages -one working relationship between David and Whitney she was ill prepared for how to deal with Brian or his role within JFP. David compounded this by not providing leadership, guidance or accountability when he Brian to the workgroup. He attempted to use a withdraw type of leadership where he refused to address the issues developing (Sarin & O’Connor, 2009). Also, David failed to outline the goals or mission of the new team member to Whitney

Inspirational Sales Leadership

3185 words - 13 pages Leadership skills are intangible assets that are hard to demonstrate on a single task or illustrate through a single story; however, leadership has become one of the most sought after qualities of sales companies. Leadership encompasses more than the ability to lead; it includes the ability to empower, the ability to rise above expectations, the ability to create synergy from a team, and the ability to motivate positive change. Leadership is

Similar Essays

Preparing For Your Phone Interview Essay

658 words - 3 pages ? Stay on task and talk about strengths you possess relevant to this job. List five attributes you would bring to this company, such as strong communication skills, proven leadership abilities and attention to detail and practice "I am…" For example: I am a team player with proven leadership abilities. Jot down 4-5 questions you want to ask the interviewer, such as: How would you describe the ideal person for this position? What is there

Sports Leadership Behavior Essay

2188 words - 9 pages vision for themselves and their team with their coach. This leads to the athlete eventually thinking like their coach, showing plenty of initiative and having the confidence to see each challenge through to its successful conclusion.In an interview with Wesse (1994), the world acclaimed leadership scholar, Dr. Bernard Bass commented "The effective leaders are those individuals who pay attention to the development of their people, inspire and stimulate

Leading In Today’s Market Essay

876 words - 4 pages others through vision and values rather than power and control. They are constantly experimenting, learning, and changing, in both their personal and professional lives, and they encourage the development and growth of others. Era 4 requires the full scope of leadership that goes far beyond rational management or even team leadership (Daft, p. 22). In the interview V. Geis described this concept when discussing personal ascent and challenges

Executive Interview Essay

2558 words - 10 pages Target - District Team LeaderI honestly thought about who I should interview. I thought about doing it with someone who was not in a field that I wish to pursue for my future career. I even thought about well maybe this would be a good way to try something new, since I am a person who tends to go with something safe. I feel like I am not that adventurous, but then I started to do my research and found out some things.I came to find that I wanted