Logistics System Of Woolworth Essay

7005 words - 28 pages

TABLE OF CONTENTSIntroduction…………………………………………………………………..CHAPTER 1: PLANNING AND CUSTOMER RELATION STRATEGY (PG 03)PART ACustomer RelationCustomer Service…………………………………………………………………….Customer Complaints………………………………………………………………..Checkout System……………………………………………………………………Quality ………………………………………………………………………………Community commitment…………………………………………………………….Brands……………………………………………………………………………….PART BPlanning and Strategies.In-shop ServicesProduct Demonstrations……………………………………………………………….Floor Strategy…………………………………………………………………………Sales and Marketing strategyVenture with Caltex……………………………………………………………………Private label………………………………………………………………………………….CampaignsFresh Food People………………………………………………………………… Fresh Food...

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