This website uses cookies to ensure you have the best experience. Learn more

Manage Business Operation Case Study: Operational System For An Online Grocery

5046 words - 20 pages

EXECUTIVE SUMMARYThe following fields will be covered in this report:* Some generalisations of FreshNow company (its mission; environmental scanning; core competencies; business strategy) which will provide information about FreshNow as well as its trend in future.* FreshNow operation management which contains information about its current operation management situation and operation strategy to improve the business. Include these parts:- FreshNow's competitive priorities- Technology that FreshNow is applying for its systems- How FreshNow designs its service differently- Its supply chain- The total quality management in FreshNow company- How Just-In-Time system can be applied to its operation system.* The conclusion will summarise the main points of this report.INTRODUCTIONToday companies are competing in a very different environment from they were only a few years ago. They have to improve themselves in all aspects of their companies to ensure the success of their business. And operations management is one of the most important functions which contributes to the success of companies if it is considered one of the competitive priorities of companies.Understanding the importance of operation management, FreshNow has paid more attention to all aspects of its operation management to ensure the improvement of its business. How to improve the operation management in the business? The answer for this question will be found in the parts below.PURPOSE OF THE REPORTThis report is to show FreshNow current operation management system as well as its future operational strategy and how this strategy intends to be done to adapt the changes of environment to ensure the consistent improvement in future.A. BUSINESS STRATEGYI. Mission StatementOur mission is to be the best online fresh food retailer in Australia serving consumers at delivering the best quality of food and customer service within ten (10) hours.II. Value"Freshness" is our most important operating value, which is practised along with "customer satisfaction" to enhance our one-stop shopping convenience and personable service standards.III. Environmental scanningAccording to R. Dan Reid (Operation Management, 2005), environmental scanning will allow FreshNow to identify its opportunities and threats. Through the environmental scanning, we could see the gaps in what customers' need and what competitors are doing to meet those needs.The scope and scale of FreshNow business presents great potential to effect positive change. FreshNow's external environmental scanning helps it recognise its opportunities and threats:Opportunities: By using external environmental scanning survey, FreshNow recognised its customers expects and market trends in future:- Western people now prefer Asian food that is delicious and has less cholesterol than Western food.- Customers do not like to wait for a long time for delivery. They choose companies which can provide them the fastest delivery. This is the second important...

Find Another Essay On Manage Business Operation - Case Study: Operational system for an online grocery

Case Study: McDonald's Corporation - Designing an Incentive System

2088 words - 8 pages importantly, motivate employees toward organizational goals. However, we need to take note that incentive contracting is only one of the control mechanisms that the company can implement. The other control mechanism to reduce agency problems is to monitor the employees' actions.References1. McDonald's Case: McDonald's Corporation, Designing an Incentive system2. Claudia Engelberth, Signe Svensson, Stefan Zeugner " McDonald's" Economics of Organizations A. Citanna, HEC 20013. "Compensation and Incentive System Design Study" published on June 6, 2003;

Business environment case study - Business Advice for Hugo's Hats

1536 words - 6 pages Assumptions: Hugo's Hats produces fashion hats for both male and female customers, price per hat £100. Trades as a Private Limited Company and started trading as an e-business in 1995.Market Structure is the degree of competition the business faces. There are four market structures as illustrated in figure 1.Figure 1Perfect competition is a theoretical model, it does not exist. It is assumed that there are many buyers and sellers, the

Management Information System Case Study for "Dirt Bikes USA"

4771 words - 19 pages demand and provide 24 hours online customer service2. ITBIZ· Decide when and what to produce, store, and move· Reduce inventory, transportation, and warehousing costsDirt Bikes can choose LANSA as its supplier for supply chain management software that will offer the quickest way for a major developer to implemented the online order and parts information system. This system can reduce 30% of unproductive labor and turn that into

A Case Study of Operational Strategies Adopted By Jyoti Remedies

2730 words - 11 pages and expiry are printed with an online printing. Then the bottles are packed in cartoons and stored in boxes. MAJOR OPERATIONAL CHANGES ADOPTED BY THE COMPANY TO REACH PERFOMANCE EXCELLENCE: USE OF CONVEYER BELTS IN PRODUCTION LINE (2005) Issue: Prior to 2005 the raw material used was moved to the plant by the use of carts. This procedure has disadvantages like, dependency on labour, more requirements of time, and delay in production line

Tim Horton's Case Analysis For Operation Management

1962 words - 8 pages (which decreases profitability).Project objective:Our main objective for this project is to propose an effective and efficient inventory system that will help Tim Horton's franchises manage their inventories more efficiently. Our first goal is to improve the overall inventory management in terms of customer satisfaction (by ensuring that the right goods, in the right place, in sufficient quantities, at the right time). Secondly, we will adopt and

Case Study of Bizweek Online Services

2278 words - 10 pages Introduction Throughout the following report a series of questions would be answered arising from the case study of ‘Bizweek Online Services’. Whilst applying various techniques such as present value, future value, annuities and securities valuation (shares and bonds) which are an integral part of an investment decision making process. While using these kinds of techniques investors can compare cash flows of each Investment opportunities

Quality Research for Mike: An Illustrative Case Study

2786 words - 11 pages methods. As the research for the study, “Mike: An Illustrative Case Study”, used a qualitative methodology, characteristics of qualitative research and how they relate to the particular study will be the focus of this review. Qualitative research methods are divided into five major types of research which are: phenomenology, ethnography, case study research, grounded theory and historical research. Each of these methods are similar as they

Small Business Case Study

2008 words - 8 pages instigated for other reasons. Systems and Controls: The book keeping and control records were now of a very high standard with full accounting systems in operation. The entire business system was professionally audited by Dillons on a bi-yearly basis. Suppliers also checked control and display systems on their relevant products. Products: The entire product range was now entering an established market in itself. Each product was purchased from

Business Ethics Case Study

1341 words - 5 pages Vandivier, Lawson and B.F. Goodrich. Each participating actor will be affected by the actions of others at Goodrich. By Vandivier and Lawson freely entering an agreement to act as an agent for Goodrich, this means they accept the moral and legal duty to serve their employer loyally, obediently and in a confidential manner as specified in the law of agency. With Vandivier teetering whether to do the report, his decision will significantly impact his

Business Management Case Study

1937 words - 8 pages the expectation. The layout is an open-door policy where everyone can approach Chet for any issue. To date, there is no explicit reward system in place to motivate the employees. Employees do not have a reason to be extra productive. With visible intrinsic and extrinsic rewards such as competitive compensations, benefits, recognition, job satisfaction, and promotions; employees are more willing to put in the extra effort and enjoy what they do

Teleleader Business Case Study

1074 words - 4 pages is an international airport. This is especially important in the case of something breaking down in the facility requiring a specialist to come in from the corporate office. The town of Khota Bharu is an isolated village on the East shore that is not easily accessed internationally.Skilled workers: Khota Bharu has very little to offer as far as skilled labor force. An essential part starting a new facility. Even more so in Malaysia, because to

Similar Essays

Manage Business Operations (Case Study Improve The Operation Management Of An Online Grocery)

5201 words - 21 pages REPORTThis report is to show FreshNow current operation management system as well as its future operational strategy and how this strategy intends to be done to adapt the changes of environment to ensure the consistent improvement in future.A. BUSINESS STRATEGYI. Mission StatementOur mission is to be the best online fresh food retailer in Australia serving consumers at delivering the best quality of food and customer service within ten (10

Proposal For Setting Up An E Business As An Extension From An Existing Business. The Proposal Is For An Online Car Hire Booking System

3185 words - 13 pages of all the cars that are available for hire with the usual images and tariffs. What will be new is that the way in which the cars can be booked will be through an online booking system; customers will be able to browse through the selection of cars and obtain a quote for the length of time they require the car. Once happy they will be able to place a booking which will be confirmed instantly and payment can be made through the website. If a car is

New Balance Athletic Shoes A Case Study For Operation Management

1771 words - 7 pages Operations Management and Management Science Case Study Capacity Planning New Balance Athletic Shoes Summary James Davis is the president and general manager of New Balance Athletic Shoes. The Boston, Massachusetts based company began producing corrective shoes and arch supports in 1906. New Balance garnered a reputation for quality specialty footwear when in the 1950's it began producing running shoes for men. It is the beginning of 1978

Operational Leadership And The Success Or Failure Of An Operation

2333 words - 9 pages Operational Leadership and the Success or Failure of an Operation Leadership at the operational level requires the ability to link tactical actions to meet strategic objectives. Successful use of operational leadership tenants combined with specific character traits of an operational commander provides a snapshot of an effective leader who can successfully accomplish the determined strategic objectives. Professor Milan Vego provides a