Managerial Communication Essay

1102 words - 4 pages

The purpose of this report is to explore how managerial communication theory can be implemented in today’s business marketplace. This will also explore the how the communication climate in an organization can increase effective communication.
A large part of managerial communication centers around the ability to strategically approach each situation where communicating is required. This approach can be viewed like an onion; you have to peel away the layers to get to the core or the strategy. The first and outermost layer includes climate and culture in which communication takes place. The communication strategy must be consistent with the context of national and organizational cultures. The second layer involves the sender, receiver and purpose of the message. The third message includes the message, channel environment, and time of communication (Geraldine E. Hynes, 2011, p 41).
Located in the first layer along with culture, is the communication climate. Geraldine E. Hynes (2011) explains how past communication can have a cumulative effect on the climate in the work place. This is influenced by the open or closed, trusting or secretive way communication is conducted in an organization (p 28). The Chicago Tribune provides an example of how the communication climate of Emkay, a large fleet leasing company, affects the company’s employees.
Robert Channick (2011) reports, “Launched out of a Chicago Chevrolet dealership 65 years ago, Emkay has evolved into one the nation's largest fleet-leasing companies, with $600 million in annual sales. Ranked fourth among small businesses in the survey, the privately held firm was rated tops in overall communication, keeping its 150 employees abreast of the company's progress” (Emkay's common objectives, para. 6). Channick goes on to explain how the company holds regular meetings keeping their employees abreast of the most current state of the company. In fact they even keep a real time ticker of the company’s internal stock in the lobby. It appears this environment of openness is exactly what the company wants, "It's a significant focal point for the organization," said Chief Executive Greg Tepas, 38. "You can accomplish more together if everyone is driving towards those common objectives and understands why you're doing it and how you're going to do it." (as cited in Channick, 2011, Emkay’s common objectives, para 7)
The communication climate of Emkay is being influenced by openness and trust. Maintaining this climate does not come without challenges, in-fact it can be difficult to juggle work and open communication. Coming from a rival fleet management company four years ago was an adjustment for Dave Nagy, 53, senior vice president of operations. "It was a big change," he said. "A lot of organizations talk about communication, but when everybody gets busy, it's always easy to find that excuse, because something is perceived to be more important." While time-consuming, the payoff — a fully engaged workforce...

Find Another Essay On Managerial Communication

The Managers Job Essay

622 words - 2 pages verbal media, telephone calls and meetings over documents Example: Spent an average of 66% and 80% time in verbal communication Cherish "soft" information gossip, hearsay and speculation * * Folklore and Facts-Managerial Work Folklore4: Management is or at least is quickly becoming a science and a profession Fact: The managers' program - to schedule time, process information, make decisions- remain locked deep inside their brains * * Manager Roles

Financial and Managerial Accounting: What's The Difference?

2912 words - 12 pages Financial and Managerial Accounting: What's The Difference? Whether it is a sole proprietorship, partnership, corporation, or a limited liability company, all businesses survive on the buying/selling of goods and services for cash or credit. They may buy land and build office complexes, stores, or factories. They may buy supplies, equipment

Communication Processes Used Within My Organization

1178 words - 5 pages . The purpose of communication in an enterprise is to effect change- to influence action toward the welfare of the organization. Communication is essential for the internal functioning of the enterprise because it integrates the managerial function. In McDonald uses communication to achieve the following purposes: a) To establish and disseminate the goals of an enterprise b) To organize human and other resources in the most effective and efficient

Managerial Roles

1720 words - 7 pages of negotiator involves bargaining with others hence supporting the goal of an organization."A skill is a capability or talent performing a particular assignment. Managerial skill is interrelated to execution. It isn't necessary that these skills maybe by birth" (Carol; 2004). They are further categorized as technical, interpersonal, conceptual and communication. Technical Skills relates to the aptitude of utilizing specific methods, measures and

How is communication conducted and used

1205 words - 5 pages Managerial Communication Assignment oneCommunicationIt is the purpose of this essay to provide knowledge and understanding on what communication is, how it is used, what is can accomplish, what to beware of when using it and strategies of communicating. Communication, what is it? The transfer of understanding and meaning ·(Management; Robbins; edition 2 glossary definition). Basically, the communication role when involving speaking

Communication in Nursing

1354 words - 5 pages ) mentions how managerial rounding on inpatients benefits the manager, the organization, the staff and most importantly, the patients. This type of system, leadership rounding, allows the manager to stay connected to staff and patients, builds trust and facilitates communication, and provides a “higher level” resource to patients (Press Ganey Associates, Inc., 2013). Summary In conclusion, there are a variety of factors that affect

Managing Communication

1334 words - 5 pages both communication within the organization and the organization’s external stakeholders. For example, when a product has a major problem, some CEO might try to cover up the fact that the product is defected and try to restrict communication flow inside the organization. In a different perspective, a CEO who has a different managerial philosophy might utilize the public media as a channel of communication to encourage consumers to return the

Financial Accounting versus Managerial Accounting.

2039 words - 8 pages What is the difference between financial accounting and managerial accounting and who benefits from the information derived for the reports and advice offered by these accountants? Financial accounting is typically used for external oriented groups and results in the development of a balance sheet and financial statements. Managerial accounting, on the other hand, uses the information in the balance sheet and on the profit and loss statement in


1165 words - 5 pages Nowadays the international trade has a considerable extension; the exchange of goods, services, and natural resources is making in all over the world. Transportation and communication become quicker with the precious aid of the new technology. Often, several companies move from their native country to another one. The world is seen now as a global market where a diversity of societies is appealed to deal together. So, the management must from


1558 words - 6 pages Woolworths Limited, is no exception.Up until the end of 2004, I was fortunate enough to hold a managerial position at BWS which magnified my responsibilities towards a number of issues but more importantly to employees.To be as effective as I could, verbal communication was one of, if not, the most important aspect when communicating with employees. As a manager it was imperative to overcome communication barriers before approaching an employee

Distinguish among planning, organising, leading and controlling (the four principal managerial functions), and explain how managers' ability to handle each one can affect an organisation.

1349 words - 5 pages uses the power of persuasion or influence in order to get the job done. One of the most important abilities management must have with regard to leadership is communication skills, and the ability to handle groups and understand their dynamics.(book) All these elements help create good management and with good management comes a successful organisation.Management's ability to handle the leadership side of the managerial function can be the

Similar Essays

Managerial Communication: Persuasive Communication Essay

2033 words - 8 pages INTRODUCTIONCommunication plays an integral role in our lives. Be it at work, at play or even between self, we are constantly communicating, consciously and unconsciously. Virtually nobody can avoid communication. For the purpose of this subject, the focus is on managerial communication, which is quite different from other forms of communication. As Munter (2000) puts it, "in a business or management setting, a brilliant message alone is not

Impact Of Technological Communication Tools On Managerial Communication

1133 words - 5 pages Introduction: Communication is the most important hub between people and organizations, particularly managerial communication which is between managers, employees, and other organizations and take place in work place. To send and dispatch managers goals to employee it is impressive to communicate in such a way which should take complete sense and less time, now a day the emerging of IT

How Can Inter Personal Communication Improve Managerial Effectiveness?

3268 words - 13 pages feelings of doubt, fear, anger, surprise, joy, sadness or disgust are magnified in behaviours like aggressiveness, distrust, optimism, pessimism and eagerness.By identifying, using, undestanding and managing emotions that may have been uncovered through good inter-personal communication and listening skills, the managers can be more effective in their transformational changing role.It is an important managerial role to ensure that the physical

Managerial Communication And Ethics Essay

1241 words - 5 pages development, the challenge is to ensure the workforce's diversity is a source of strength, not one of conflict. Effectively managing this diversity, then, is a critical component of success for today's employer (Collins, 2005).Organizational justice embraces a realm of possibilities for effectively managing diversity. One of the sub systems of organizational justice is procedural justice. An article explains "Interpersonal communication tactics are