Mc Donald's Essay

5236 words - 21 pages

McDonalds Field SUPPLY CHAIN MANAGEMENT(McDonald's Canada)TABLE OF CONTENTS (Proposal Outline)Table of Contents………………………………………………………………………..iiList of Illustrations……………………………………………………………………...iii1.0 Introduction………………………………………………………………….iv1.1 Goals………………….……………………………………………....iv2.0 Service Management…………………………………………………………52.1 Customer Service: Front Counter………………………………...5-72.2 Drive-Thru System...…………………………………………………..82.2.1 Customer Issues……………………………………………..92.2.2 Mechanical Issues………………………………………..9-102.3 Production…………………………………………………………....113.1.1 Served with Care (food safety)………………………….....113.1.2 Food preparation…………………………………………...122.4 Recommendation…………………………………………………….133.0 Inventory Management…………………………………………………….143.1 Buyer/Supplier Inventory Relationship…...........................................143.1.1 The three-legged stool……..................................................143.1.2...

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