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Mgt 350 Critical Thinking And Decision Making: Decision Making Model

1439 words - 6 pages

Decision-Making ModelUniversity of PhoenixMGT 350: Critical Thinking: Strategies in Decision MakingJuly 22, 2004Decision-Making ModelAfter doing some research on the Internet and reading some articles, I found the Josephson Institute of Ethics Seven-Step Path to Better Decisions. This model, found in the book Making Ethical Decisions, by Michael Josephson, closely resembles the process I utilize on a daily basis. I work for a professional hockey team called the New Mexico Scorpions. There are 15 employees on staff and my current position is the Director of Business Development. My primary roles are to manage the ticketing department, personally bring on new season ticket clients, as well as form corporate partnerships. Critical thinking and the decision-making process are extremely important to my job responsibilities as the decisions I make everyday directly effect the Scorpions organization.First, the term critical thinking is defined by Bassham et al (2002) as "the general term given to a wide range of cognitive skills and intellectual dispositions needed to effectively identify, analyze, and evaluate arguments and truth claims, to discover and overcome personal prejudices and biases, to formulate and present convincing reasons in support of conclusions, and to make reasonable, intelligent decisions about what to believe and what to do." (p.1). One of my responsibilities with the Scorpions is to form corporate partnerships with local and national organizations. Critical thinking and decision-making play an important role on a daily basis, even though I quite often don't realize that I am using such skills. This Decision-Making Model uses seven steps which guide us toward making ethical decisions.1. Stop and ThinkWhile researching for this paper, I found that many decision-making models tell you to clarify, and appraise your thoughts before beginning the decision-making process. On numerous occasions I need to use critical thinking before making a decision because the entire organization could be effected. It is not very professional to use personal preferences or prejudices while making decisions in the workplace. In Making Ethical Decisions, Josephson writes, "One of the most important steps to better decisions is the oldest advice in the world: think ahead. To do so it's necessary to first stop the momentum of events long enough to permit calm analysis. This may require discipline, but it is a powerful tonic against poor choices." (p. 1). Before I contact a prospect sponsor, simply taking a few minutes to think things over and gather my thoughts helps to clear my mind so that I can make a decision that is best for the Scorpions.2. Clarify GoalsThe next step in Josephson's decision-making model is to clarify your goals. While looking for new clients, I want to make sure my short-term goal doesn't take precedence over my long term goals. It would be easy to throw huge numbers and make all kind of promises to get the client on board but when...

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