This website uses cookies to ensure you have the best experience. Learn more

Miscommunications In The Workplace Essay

1275 words - 5 pages

1Tanner Dewald: Miscommunications in the WorkplaceMiscommunications in the WorkplaceTanner DewaldGB 312 Business CorrespondenceMs. Michelle MacDonaldTexas A&M University- Central Texas4/20/13Dear Ms. MacDonald:Recently we have had two of our retailers contact us with problems regarding shipments they have received or have failed to receive. I know this is not the first time this has happened but I would like to minimize the possibilities of it happening again. It seems the root of our problem is miscommunication in the workplace. As a shipping manager that has seen this kind of issue before in past work experiences and I believe I know what we can do to solve our breakdown in communication between the various departments, retailers, and co-workers. As CFO I know you will see this proposal can benefit the company both financially and operationally.First, I propose that the company implement a required form of communication. I believe hand written notes are a thing of the past and that we should upgrade our communication requirements to electronic mail. If we had an e-mail only policy we could have record of all communication on file without the risk of losing a post-it note. E-mail also includes the option of a read receipt, which allows the user to know when the receiver has opened and read the message or if they have not seen the message yet and another form of communication, such as a phone call, might be required to meet a deadline. The policy might also include that all e-mails must receive a reply no matter how simple the message. I can head a short meeting at the end of the day to cover the implementation of this plan. The idea here is to eliminate hand written notes as well as informal communication such as instant messengers and social network communications. We will need to upgrade a few of the employee's company cell phones and instruct them on how to use e-mail on these devices. Even though e-mails are good for keeping a history of communications, public relations expert Lisa Elias states, "When delivering delicate information, pick up the phone. A gentle tone of voice can soften bad news or express warmth and caring, whereas an email or text can easily be misconstrued," (Kouremetis 2013).
Proposal Component

Units

Cost Per Unit

Total Cost

Cell Phone Data Plan

2GB per employee

$10.00 per 2GB

$150.00 (monthly)

Upgraded Cell Phones

x15 employees

.99 per contract upgrade $25.00 per phone (monthly)

$15.22 (initial) + $375.00 (monthly)

Meeting re: new policy

x15 employees

Regular pay @ 30 min.

$117.00

The total initial cost would be $132.22 to improve overall communication with a continued payment of $525.00 per month to include the price of smartphones and data packages.Although e-mail can help eliminate the outside forms of communication, another possible resolution would be to implement task management software into the office. This alone may solve the issue. There are many different task management...

Find Another Essay On Miscommunications in the workplace

Privacy in the Workplace Essay

2493 words - 10 pages Privacy in the Workplace Introduction Technology has developed in leaps and bounds over the past few decades. The case is that the law always has difficulty keeping pace with new issues and technology and the few laws that are enacted are usually very general and obsucre. The main topic of this paper is to address the effect of technology on privacy in the workplace. We have to have an understanding of privacy before trying to protect

Violence in The Workplace Essay

880 words - 4 pages management can take to help prevent workplace violence? The first line of defense for management that can help prevent workplace violence is in the selection process. To carefully examine the candidate, without overstepping EEOC laws, for having the potential for violent behavior in the workplace. The next step would be to have an employee assistance program in place to help employees that are in need of counseling. There is also a need to keep

Sexism in the Workplace

872 words - 4 pages Have you ever felt discriminated against in the workplace? Usually, women are the most common people that are mistreated in the workplace. There are many reasons why women are discriminated against, but none of them are excuses for women for not being successful. Women face sexism by getting less pay than men, not getting promoted as equally as men, and facing other gender stereotypes, but sexism can be solved by women confronting their

Gossip in the Workplace

1865 words - 7 pages Gossip accounts for sixty-five percent of speaking time in our everyday conversations (Grosser et al., 2010). Not surprisingly, gossip is a common form of communication that is highly prevalent in our social lives, especially within the workplace. While gossip tends to hold negative connotations, research suggests that gossip may serve as a healthy social activity, creating unity and bringing people together. Gossip may have the power to

Bullying in the Workplace

760 words - 4 pages Bullying is the topic of personal family life, schools, and in the workplace. Bullying in the workplace brings attention to both practitioners and researchers (Lind, Glasø, Pallesen, & Einarsen, 2009). Vie, Glaso, & Einarsen, (2010) believes that almost 50% of the European workforce is exposed to some type of bullying. While Hauge, Skogstad, & Einarsen, (2009) reports that working environments that are stressful are known for the development of

Violence in the workplace

3167 words - 13 pages Workplace violence as the commission of proscribed criminal acts or coercive behavior which occurs in the work setting. It includes but is not limited to homicides, forcible sex offenses, kidnapping, assault, robbery, menacing, reckless endangerment, harassment and disorderly conduct. Workplace violence is an issue that everyone who is in the labor force should be aware of. Regardless of the industry or the organization, employees, supervisors

Inequality in the Workplace

962 words - 4 pages which are done by women and perhaps minorities are devalued because society itself fails to recognize women and minorities.Gender inequality in the work place is one of the high rated issues that have been publicly ringing through society for years. Gender inequality refers to the obvious or hidden differences among individual based on gender performances. Racial segregation in the workplace is of the same order of magnitude as gender segregation

Women in the Workplace

1246 words - 5 pages Women in the Workplace All over the world, patriarchy controls and dictates the way society works. Every day stories are told of women in third-world countries who have fallen victim to said patriarchy. These women seem distant from people who live in the first-world, causing many to think that patriarchy is not present in more advanced cultures. However, they could not be more wrong. It encompasses almost every aspect of western life. Even in

Harassment in the Workplace

713 words - 3 pages Harassment in the workplace In the business world of today, sexual harassment against women in the workplace is becoming a controversial topic. Some scholars believe that it is a serious problem while others disagree and believe the issue has been blown out of proportion. In the following paper, I will be comparing and contrasting two articles: "Sexual harassment in the workplace" by Rose-Robin Pedone, and "America's sexual harassment law

Discrimination in the workplace

1756 words - 8 pages 50 have at least one tattoo. A person no longer has to be military, an ex-con, or be part of a circus sideshow to join this ongoing trend. Among the tattooed include college students, kindergarten teachers, graphic designers, baristas, even doctors. Thus we come to the major issue of discrimination of tattooed people in the workplace. Tattoos in the workplace do not affect ones working abilities; they bring diversity to the workplace and bring

Diversity in the Workplace

770 words - 3 pages The workforce of today is diverse in many ways. People will deal with others who are from vastly different backgrounds and have conflicting belief systems. Part of becoming successful in the workplace is understanding that diversity is essential and one must become tolerant and educated about people who may be of different ethnicities. Gender has also been an issue in the workplace for many years. Women have flooded the workplace and have

Similar Essays

Communication In The Workplace Essay

2533 words - 10 pages are understood are based on the experiences of the person interpreting the words ( pg. 10). Take the word love; most people will have different ideas and feelings towards what the word love means. When abstract words are used over concrete words in the workplace, the can allow for more miscommunications or misunderstandings to occur. If one person has a very positive understanding of an abstract word, but the person they are communication

Multiformity In The Workplace Essay

636 words - 3 pages INTRODUCTION Diversity is defined as a multi-dimensional mixture of people who vary by age, gender, race, religion, or life-style. Workplace diversity refers to variety and multiformity in the workplace. This multiformity can be driven in numerous ways; demographic composition of geographical location, an aging population, increasing presence of women in the workplace to mention a few. In this paper we examine how diversity can be manages using

Stress In The Workplace Essay

1450 words - 6 pages Stress in the workplace Stress in the workplace has become one of the increasingly popular topics of discussion over the last couple of decades. It has become a major concern among various organizations creating an impact on the management and operations of the organization. This paper will give a detailed definition of what stress in the workplace is and the most common causes of stress amongst both employers and employees. In the midst of

Violence In The Workplace Essay

1340 words - 5 pages As difficult as it may be to imagine a violent act taking place at work, in these times it is an eventuality that can not be ignored. Too frequently these days, new leads off with a report about a disgruntled employee committing some horrifying act of violence in the workplace. "Something like that could never happen here", is what most assume. Unfortunately, statistics show that violence can and does happen in the workplace more often than we