Mitigating Computer Misuse At Work Essay

1868 words - 7 pages

Computer misuse is a ubiquitous behaviour in many organizations. It has a serious influence on system security which should be considered by every organization. Inappropriate use of computer in workplace is increasing every year and this deviant behaviour has a negative influence on both organizations and employees (Bock, Park & Zhang, 2010). D’Arcy, Hovav and Galletta (2009) mention that 50%-75% security issues have been found from the inside of an enterprise, and a majority of internal threats are relating to individual’s unsafe operation on computer. Therefore, it is necessary for organizations to optimize system security by implementing a rational measure to moderate individual’s unsafe behaviour on computer in workplace. Employees, who play a key role in security protection, need to be helped increase compliance on information security policy. This essay will discuss which is a more effective approach, reward (encouraging employees comply with security policy and normatively use computer in workplace) or punishment (preventing misuse and insecure operation), though analysing the impact of each mechanism and employees’ reaction to draw a conclusion that punishment is a more effective way than reward to moderate employees’ misuse and unsafe behaviour regarding computer use at work.
Admittedly, reward should be a more acceptable policy than punishment for employees. Employees would keep performing well in their work after being rewarded (Patel & Conklin, 2012). According to Gardner and Quigleym (2010), employees, who have been rewarded in their job, will be aroused to have a higher compliance on the purpose of their work. Appropriate reward is directly relating to employees’ working satisfaction. They will be more satisfied and easier to comply with the policy of the organization. If the organization provides a specific reward for who have an outstanding achievement, employees would be stimulated from external and they would be evoked an internal intention to continuously perform well. Furthermore, as receiving a higher commitment from employees, trust would be built automatically between organization and employee. Employees will tend to have a better performance and behaviour while they are in the workplace. They will obey to the policies of an organization if rational rewards apply. Therefore, if an organization implements the security policies to moderate misusing of computer and unsafe operation with suitable reward, employees may be elicited to comply with the security policy. According to Spitzmuller and Stanton (2006), authentic behaviours of computer using in workplace should be rewarded, when organizations monitor individual computer using, it is ethical accepted that an organization praises the employees who comply with a security policy and use computer in a suitable way. It seems that using reward is a great measure for organizations to control the behaviours of employees on computer using and it may be a positive stimulation to...

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