The purpose of this paper is to analyze whether the needs of the employees, of HRD Department of the company, I used to work for, are relevant with the Maslow's Need Hierarchy Theory or not. In order to analyze above purpose, I have concentrated on five employees, after dividing them into four groups by the level of their education, income, and responsibility. Five levels of Maslow's Hierarchy of Needs are : Physiological, safety and security, belonging and love, esteem and the self-actualization need.
Bernard L Rosenbaum has written in his book, How To Motivate Today's Worker, that, "at the bottom of Maslow's hierarchy are the physiological needs (food, water, etc), followed at the next level by safety or security needs (which includes both physical safety and protection against injury or financial hardships). The higher-order needs are---love and belonging, esteem and self-actualization.(p.6). Richard I. Henderson states in his books, Influencing Employee Behavior At Work, that, lower-order needs must be satisfied before the individual is motivated (driven) to satisfy a higher-order need.(p.4)
Frank Goble, in the words of Abraham Maslow, wrote in his book, The Third Force," It is unusual, not usual," he says, " that an act or a conscious wish have but one motivation.". In other words the whole person is motivated, not just a part of him.(p.36).In the book called The Gold and the Garbage in Management Theories and Prescriptions, James A. Lee states that, Maslow's theory stresses 1) that humans are wanting animals whose motivation will stem from unsatisfied needs, which means that satisfied needs are not motivators; and 2)that these needs are arranged in a hierarchy of importance, which results in shifts in motivation to the next higher level of needs as lower levels are satisfied. The author further adds, that according to this theory of needs hierarchy, for any given person, one class of needs will be more motivating than other. (p.64, p.66).
The blue-collar Employees
The blue-collar employees in the department have the lowest level of education and are mostly from low- income families. These employees carry the burden of large families, which often includes their unemployed/dependent family members such as retired parents, spouse, children and at times even their unemployed brothers or sisters. They join the company at a scale, which is little above the minimum wages fixed by the Government of India.
While I was in charge of the Compensation & Benefit section of the department, I observed that apart from optimizing maximum from the company's overtime policy, he (employee), often claimed excess amount than actually spend for the local conveyance on official work. He often asked me for money. He made all attempts to take home any extra income he could to support his family.
Analysis: This employee is at the bottom of Maslow's hierarchy. His physiological needs are in a...