Importance of Performance Metric for IT Governance:
The organization order may deliver good governance, which is capable to add true value to the projects. The metric may have performance with a well-defined management with the means of success to determine the areas to focus on the effectiveness improvement. The carrying out of the metric include the improvement of the quality of IT services, reduction of risks in IT, reduce the cost of delivery services in IT.
They are two types of performance metrics:
1. Development Metrics
2. Services Metrics
Development metrics are used to measure the functioning in the maturation of the IT projects. A service metrics are used to evaluate the success of the repetitive IT services. IT governance is a subset of business creation, mainly focuses on information and technology in performance and risk management. In this business world, several IT governance may definitely focus on the managing of the performance and creating the value. The focus is mainly related to “specifying the decision rights according to the accounting framework that encourages the desirable behavior in the use of IT” (Wood, 2011).
In manufacture, the efforts may despite the software for identifying the best exercise in the development of the IT projects. In structure of the governing body, the effective governance may include the framework that determines the roles and responsibilities in IT stakeholders. The framework may ensure the IT investments which are aligned and presented according to the objectives and schemes. In IT the main objective is to place the key practice in IT administration.
In organization, the following are the best factors in practice of the successful high level framework, reporting in performance management, resource management, risk management, strategic alignment, and value delivery (Wilkin, 2010).
High Level Frame work:
High level framework is used to include in defining the leadership, processes, roles and responsibilities, requirements in information, and organizational structures. It investment may ensure all the strategies that are aligned in the organization, which maximizes the application of IT opportunities. The internal and external audits may have independent assurance that provides the feedback of the IT compliance within the organizations that have policies, standards, procedures, and overall objectives. Resource management has regular assessments which may sustain the IT that is sufficient, competent and resources that are efficient to meet the demands in the organizations. The responsibilities of the organization may integrated the Risk management by safeguarding the organization and IT regular assesses which are related to the risk and organizational impact (Wood, 2011).
Change is needed in the role of IT to extract maximum return an IT investment and use technology as a competitive advantage. Thus we get the attitude of IT in business goes from being simply reactive...