Organisational Change Essay

9085 words - 36 pages

TABLE OF CONTENTS....................................................................................................1THE WORLD WHICH WE LIVE...................................................................................4CHANGE MANAGEMENT DEFINED.....................................................................62.1 Three Basic Definitions.................................................................................................................................. 62.1.1 The Task of Managing Change ...............................................................................................................62.1.2 An Area of Professional Practice..............................................................................................................72.1.3 A Body of Knowledge.................................................................................................................................72.2 Content and Process.......................................................................................................................................7THE CHANGE PROCESS..................................................................................................83.1 The Change Process as "Unfreezing, Changing and Refreezing".....................................................83.2 The Change Problem.......................................................................................................................................83.2.1 Change as a "How" Problem..........................................................................................................................................83.2.2 Change as a "What" Problem.........................................................................................................................................93.2.3 Change as a "Why" Problem...........................................................................................................................................93.3 Who to involve and when..............................................................................................................................9SKILLS AND STRATEGIES...............................................................................................104.1 Political Skills......................................................................................................................................................104.2 Analytical Skills..................................................................................................................................................104.3 People Skills.........................................................................................................................................................114.4 System Skills.........................................................................................................................................................114.4 Business...

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