Organizational Behavior Terminology And Concepts Essay

1492 words - 6 pages

What does it take to ensure that one's business is healthy and continuously progressing? How can a company be sure that their business is in fact on the road to success and that its employees have positive views on its culture? These questions are tied into the concepts and principles of organizational behavior, the study of individual and group behavior within an organization (Schermerhorn, 2005, p. 3). Organizational behavior, also known as OB, helps us better understand these behaviors, interpersonal processes, and organizational dynamics in a real world setting. Its purpose is to build better relationships by achieving human objectives, organizational objectives, and social objectives (Clark, 2000, 1). A few key, basic terms and concepts in better understanding organizational behavior are organizational culture, diversity, communication and organizational effectiveness and efficiency, and organizational learning.Organizational CultureOrganizational culture, better known as corporate culture, is the system of shared actions, values and beliefs that develops within and organization and guides the behavior of its members (Schermerhorn, 2005, p. 436). It is how employees within a company go about their business and how they perceive their company's processes, its people, values and ethics, and their work life.We are fortunate when presented with the opportunity to work with a company that has a strong and established corporate culture where its employees feel encouraged and positive about the business and their importance to the company. Over the last three years, I have worked for several companies with extremely different corporate cultures. My previous employer had an amazing corporate culture. Those hired before I had been brought on board had started an incredible legacy for the company's future employees. This place became a second home and family to many and was well-liked and highly respected by both external clients and its own staff. Most people dread the idea of having to come in to work; but employees at this company actually enjoyed being in the workplace and looked forward to coming in. This company had instilled such an urgency and confidence in their employees to do their work and carry the company's vision, motivating their employees to work hard and play hard to get the job done but to also remember that life happens; life outside of work was just as important as attending to professional matters.My current job is quite different. Many fear their supervisors and the higher ups, and rightfully so, as many of the individuals in mid to upper management are not the easiest people with which to get along. They do not listen well, nor do they communicate effectively on a consistent basis, disrupting the workflow and trust between management and other employees; in turn, taking a negative toll on the culture of the workplace. I have found a lack of structure, process and planning on the "how to's" of improving the corporate culture at...

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