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Organizational Behavior Terminology And Concepts Paper

929 words - 4 pages

What is Organizational Behavior? In fact organization behavior (OB) covers a lot of meaning and concepts in it. For example, there are organizational culture; diversity; communication; organizational effectiveness and efficiency; and organizational learning. Those key terms can give people a fully explanation what is Organizational Behavior. In the following, I am going to explain those key terms one by one, and also I will show you some examples that relative between my company and those keys term.First, I have to give a little bit ideas what is Organizational Behavior (OB). Organizational Behavior is the study and application of knowledge about how people, individuals, and groups act in organizations. It does this by taking a system approach. That is, it interprets people-organization relationships in terms of the whole person, whole group, whole organization, and whole social system. Its purpose is to build better relationships by achieving human objectives, organizational objectives, and social objectives. In my company, I am a general manager of the sales department. I usually treat my staff as well as I can. For example, on the end of each month, I will provide a dinner party for my staff, even it is not expensive dinner, but my staffs are all happy to attend. Also I will try to strive for as much as benefits for my staffs, too. Such as ask the company provides cheaper medical insurance, or extra bonus commission in each quarters. As long as the employees are happy to work for the company, then they will cooperate with each other and cooperate with the company as well.Second, I want to explain what Organizational Culture is. Organizational culture may be tough to define, but employees can describe how they feel about it and the organization as well. They perceive culture largely through their experience in the work environment. The company's customers will feel your culture as well. This is because, intentionally or not, employees project their experiences in the workplace on to their experiences in dealing with customers. For these reasons, focusing on the work environment is an important and practical method of working with organizational culture, and ultimately increasingly organizational effectiveness. In my company, if we can have a good background and culture supported, then we can have better reputation. As a cellular phone company, the reputation is very important, because if you have negative reputation, then your customers will not have confidence on you, then no matter how good on your promotion, the customers won't trust it, and won't give you business at all.Third, it is the Diversity in the organization. What is Diversity? The concept of diversity encompasses acceptance and respect. It means understanding that each individual is unique, and recognizing our individual...

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