This website uses cookies to ensure you have the best experience. Learn more

Mastering The Phenomenon Called Hr Analytics In Organizations

1556 words - 6 pages

Mastering HR analytics with technology Accountability is now a critical issue for all HR directors, and providing detailed analysis to back up plans and programs is essential. Angus Kidman looks at how technology can help HR to produce better workforce analytics and how HR professionals can get the rest of the business on board One clear incentive for improving workforce analytics is to drive business growth. "We are a double-digit growth company, and the competitive landscape is a lot tighter than it has been in the past," says Michelle Thomson, Asia-Pacific vice president for human resources at financial services giant American Express. "The biggest challenge for us is enabling our workforce and driving business success through our people. As an HR function, one of our key measures is how we drive success by driving value." Measurement has become central to American Express' HR activities, which stretch across 83 countries throughout the world. In Australia, the company has around 3,000 employees spread over 85 sites. "Everything that we touch has a metric attached,"Thomson says. "Whatever we do we use globally consistent processes, measurements and databases. We do things in a methodical, thought out, consistent manner, and we have consistent platforms." However, Thomson acknowledges that it hasn't always been this way. Building a consistent platform began in 1999, when the company began a global rollout of PeopleSoft as its core HR system. At the time, even PeopleSoft itself hadn't done a single rollout for global operations. "It was a huge challenge."The final system used a PeopleSoft backend and a user interface developed by Mellon HR Services. "Some of the things we needed PeopleSoft couldn't do," says Thomson, who served on the global committee supervising the rollout. "Like any investment, a business case had to be built and the return on investment had to be set," she adds. Indeed, the project had to go before American Express' global investment committee a couple of times before being approved. "It was about building the case in terms of business financial measures." A key goal from the rollout was to improve data quality. "If you're doing analytics, you need data. What's important for us is that we've got consistency in data." Another critical step in maintaining data quality is to shift responsibility for maintaining key information from the HR department to business divisions. "The data's owned by the business - HR doesn't own it,"Thomson says. "And the business is accountable for the data." To make that task easier, American Express enthusiastically embraced online service delivery. "We moved the firm from a transaction-based environment to a self-service model. We web-enabled just about everything we do. A lot of the things we did ten years ago we don't do today." As a result, the HR department is now confident that quality data on key measures is available, and is involved in business planning for all new initiatives. What advice...

Find Another Essay On Mastering the phenomenon called HR Analytics in organizations

The Possibility for Change in Formal Organizations

1295 words - 5 pages employees under each differently. Organizations in which a conventional bureaucracy model has the ability to evolve to a flexible organization model, but there are major changes that need to take place in order to complete the transition.In the early 1900's formal organizations were ran with a specific hierarchy from top to bottom. This was the start of the conventional bureaucracy model, where an organization has a clear chain of command. Orders flow

The Need of Changing in Organizations

1460 words - 6 pages Organizations as a whole can have resistance to change as individuals, and culture influence them. When organizations are looking at change, the important factor is recognizing that the individuals in the organization and the organization itself exist in a social setting. Changes that occur within the organization are based on the response to the culture or need of the environment in which the organization operates. Below are some causes for

The History of Nonprofit Organizations in America

1401 words - 6 pages with government policy, nonprofit organizations, private partnerships, and individuals who have asserted ideas and values. The future of the nonprofit sector will continue to be experimental in many ways. However, the increase of professional studies in nonprofit management and the greater expectation of its role in society is causing executives to look to more scientific methods of management. Kevin C. Robbins (2006) says modern organizations

Leadership in the Project Called Kids against Hunger

760 words - 3 pages serve there community. With a very strong team, we are able to accomplish our duties as leaders. It was late October, as we were adjusting to our new roles; we were given a compelling project called Kids against Hunger. This project required a vast amount of preparation and organization. I began by researching more on the project and learn more information before presenting this project to my officers. Kids Against Hunger provides meal for

Analysis of the Limited Household Participation in the Stock Market Phenomenon

2813 words - 11 pages Theory. Given the point of view of one of the largest stock markets - the market of the United States of America - the phenomenon is first of all presented as deriving from behaviours related to stockholding. The attributes of a typical American stockholder are important to identify in order to make any further conclusions about the causes of the problem. In later chapters the variables that are used in recent researches to try to explain

Critically discuss the celebrity phenomenon in an era of mass communication, with reference to relevant literature

2366 words - 9 pages BO8383Word Count 2403Critically discuss the celebrity phenomenon in an era of mass communication, with reference to relevant literatureIn modern times the public have become more and more concerned with the life of the celebrity. Endless newspaper headlines, magazine column inches and television documentaries detail celebrity ‘private’ life in order to fulfil public demand with an insight into the celebrity world. This essay will

A Critical Assessment of the Harry Potter Phenomenon in Contemporary British Culture

1918 words - 8 pages impact on literacy and overall, on British popular culture. In the first part of the essay I will briefly explain the beginning of the Harry Potter phenomenon and its growing popularity in the countries all over the world. In the second part I will deal with the character of Harry, explaining why he has such an appeal to the readers and how come people identify with him. In the third part, I will explain the impact Harry Potter books have on

The Phenomenon of Love at First Sight in Romeo and Juliet by William Shakespeare

1425 words - 6 pages would have been. This is because before Romeo sees Juliet he is in love with another girl called Rosaline but when he meets Juliet he forgets all about her and is suddenly in love with Juliet instead. Here Shakespeare leaves the reader to interprite and guess at the meaning of this. Some readers of the play may use this as an example of how Shakespeare portrayed love at first sight to be such a real and powerful phenomenon

The HR Function and Its Implications in the Organization

810 words - 4 pages Summary Statement: This paper examines in detail HR function and its implications in an organization. The paper discusses how the HR function is handled in an organization. The paper explains what are the efficient ways to use it in an organization, its division and supervision strategies. Human resource function is the process by which the HR manager can ensure that the organization has correct number of employees with correct skills in

The Role of HR in Corporate Success: A Literature Review

1247 words - 5 pages interest for researchers as organizations look to build employee trust and create an efficient and successful corporate environment. Different researchers have emphasized the critical importance of HR as well as encouraging HR to evaluate and improve their methods and structure. The central issue being addressed is how crucial HR is in corporate success, and how it can also be improved.In his article "The Effects of Human Resource Practices on

What Are The Causes ff Stress At Work? Why Ought Hr Managers be Concerned About Stress? What Have Organizations Done About Stress?

3076 words - 12 pages ; Borders Fire Service and Somerset County Council.Stress is a state, not an illness and can be defined as "the adverse reaction a person has to excessive pressure or other types of demand placed upon them." (www.hse.gov.uk). Events which cause stress in our personal life and working environment are called "stressors" and can lead to painful emotions like anxiety, depression, anger and aggression and cognitive impairment and physical illness both minor

Similar Essays

Workforce Analytics In The Management Field

568 words - 2 pages but not enough time to actually interpret it and analyze it. By implementing workforce analytics, the HR executives at GSK had a better understanding of what the data meant and what actions to take. The data found through the usage of workforce analytics played an especially important role in the process of recruiting employees. According to Lou Manzi, vice president of global recruitment, the process for finding a job candidate would take about a

The Skills Gap In Big Data Analytics

1950 words - 8 pages transform Big Data to a meaningful use, you guarantee the success of your business. What is Big Data? Big data is a large stream of structured, semi-structured and unstructured data that has unique characteristics. These characteristics are collectively called the 5V’s (Keith 13). The first V stands for volume in reference to the large set of data generated. The second V is for velocity signifying the speed at which new data is generated. The third

In The Snow Called Dream Essay

728 words - 3 pages In The Snowstorm Called Dream The winter morning that brought in the first snow, another snowstorm called Dream, where all looks white and wonderful, wishes were whirling around a cozy pre-dawn bed. It was in Dream that Cody became six feet tall. That is to say, he dreamed he was very big. Somewhere below him, reaching for his hands and calling for his attention, were Mommy and Daddy. They had become two feet tall. That is to say, he

The Literature In Learning Organizations Essay

1643 words - 7 pages Introduction: The purpose of this paper is to evaluate the literature in Learning Organizations and discuss several models in building a learning organization. To this end, the paper analyses the parameters that help build a learning organization, draws upon various scholarly work in this field including Huber 1991, Garvin 1993, Schein 1993, Argyris 1994, Goh 1998, Chau 2008, Serrat 2009. The various definitions of authors on Learning