Performance Management Essay

1612 words - 6 pages

RUNNING HEAD: MANAGEMENT 1PERFORMANCE MANAGEMENT 7Starr L. HaywoodPerformance Management PlanHRM/531 Human Capital ManagementJune 4, 2014Christopher JaquesThis week Atwood and Allen Consulting firm was assigned the task of recommending several pertinent aspects of Landslide Limousine's company. We were tasked with identifying the alignment of the performance management framework to the organizational business strategy, organizational performance philosophy and job analysis process. Since Landslide Limousines is expanding to Austin, TX we also discussed methods used for measuring employee skills, process for addressing skill gaps and the approach for delivering effective performance feedback. With these aspects covered for this limousine business, Bradley will begin to see what a great investment he has made with consulting with Atwood and Allen.The performance management framework is an important factor to any business. In order to align your framework to your organizational business strategy, you should follow the five steps of strategic management process. The five steps include: goal setting, analysis, strategy formulation, strategy implementation, and evaluation and control. The main focus behind goal setting is clarifying the vision for our business (Robbins & Judge, 2013). Bradley stated that your vision is to provide exceptional service, one ride at a time. In order to maintain your vision, you must continue to improve your employee performance to keep your customers happy. During goal-setting you must define short term and long term goals for the company.It's also important to "walk the walk." What you do is far more important - and believable - than what you say. Demonstrate the kind of behavior that you want from others. In order to keep followers motivated, leaders need to constantly communicate that vision, reinforcing the shared, positive outcome (Frost, 2000). Next, the analysis step involves data gathering in order to assist in meeting the vision. Since Landslide Limousines is moving to a new state, information about other limousine companies needed to be researched. This will assist in matching or beating the competitor's service.Strategy formulation is defining what resources your business currently has that can assist in reaching the overall goals of the company (Hatry, 2006). It was mentioned in Bradley's conversation with Traci, that an expected annual net revenue of -$50,000 this year. Since it is already predicted the revenue will be negative, you should strive to get that amount as low as possible. With the employee performance plan I recommended two weeks ago, this should also be a factor in determining revenue. Once we implement the strategy, it becomes critical in the overall success of the business. All employees should have a clear understanding of their responsibilities, in order to meet the overall objectives. Last, evaluation and control include review of both internal and external issues affecting the company,...

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