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McDonald's Corporation
Enhancing the Talent Management System to Support McDonald's Global Growth Since 2001 McDonald's has introduced a series of significant changes to its HR systems to strengthen the organization's capability to develop the quantity and quality of leadership talent needed to support its continued global growth and vitality. This chapter focuses on describing five separate initiatives that have been introduced in the past five years to strengthen the areas of Performance Development, Succession Planning, and Leadership Development. For each initiative it describes how and why the changes were introduced, how they have been refined over time, and the positive impacts they have had within the business.
Intagliata, J., Kulick, N. & Crosby, D. "Enhancing the Talent Management System to Support McDonald's Global Growth , Best Practices Institute, 2006,, in press. CONTEXT FOR CHANGE
The Need for Change………………………………………………….………………………………………… Business and Global Workforce Strategy……………………………………………………………………… Striking the Right Global/Local Balance…………………………….…………………………………………. Customer and Employee Focus ………………………….………………………………………………………
ENHANCING THE TALENT MANAGEMENT SYSTEM TO SUPPORT GLOBAL GROWTH
Key Initiatives and Enhancements: Design, Impact, and Lessons Learned……………………….. Initiative #1: Performance Development System Enhancement…….……………………………….. Initiative #2: Global Succession Planning and Development Process……………………………….. Initiative #3: The Leadership at McDonald's Program (LAMP)……………………………………. Initiative #4: The McDonald's Leadership Institute……………………………………………………. Initiative #5: The Global Leadership Development...