In this essay I am outlining a case study based on a person receiving social care. I will be using relevant theory and will critically discuss the relationship among the service user, carers and family members, and relevant social care practitioners, within the context of working in partnership with service users. Amongst other matters, the discussion will cover issues arising from inequality in society and user involvement.
I was working in a school for two years as a learning mentor and I worked in partnership with G for one year and half, my role was to work with pupils of all abilities who needed help to overcome difficulties that were getting in the way of their learning such as family problems, bereavement, bullying, low self-confidence or poor study skills.
As a learning mentor we have to identify any difficulties that are preventing the young person from reaching their full potential and agreeing targets for attendance, academic achievement, timekeeping, homework, help pupils with study skills, revision and examination techniques, and develop anti-bullying tactics.
We also develop personnel skills to improve self-confidence, self-esteem, and resilience, offering emotional support and motivation, supporting young people through personnel crises, helping pupils to modify their behaviour using techniques such as anger management, working closely with teachers and other professionals, pupils' families and others, running clubs and drop-in sessions for pupils and their parents or carers, developing action plans, producing reports, case notes and monitoring pupils’ progress (Fletcher, 2000).
G is 15 years old and attends a secondary school. During her childhood G had some difficulties and at age of 9 she had a car accident and lost some of fingers on her left arm. G was bullied, discriminated, offended and excluded by all the peers and that made her fell unwanted because of her disability.
All this brought G trauma and she grew with emotional and behavioural disorders. For the passed two years G started to misbehaviour by missing class, being late, fighting, having low grades, poor attendance and punctuality. The head teacher is concerned and decided to call G mother or the social work if G continued like that.
See appendix for more information.
How did I work in partnership with G?
A Overview of the Mentoring Process
All learning mentor have to structure work using the RAFIE model to ensure that all casework is well planned, organised, monitored and evaluated to support vulnerable pupils to increase social inclusion and raise the attainment of those pupils (Learning Mentor Policy, 2009).
Referral- I did a referral form which identified that G was underachieving because of the learning barriers such as poor attendance and punctuality, risk of exclusion, lack of motivation, been bully, poor progress in learning, trauma, emotional and behavioural disorder.
After the referral I had a meeting with the head...