In today’s business world relationships are becoming an essential part of what we do and how we do it. The more you learn about the people you work with and yourself the higher the chances of a productive, efficient and effective work environment. So how can one attain this? Yes, interpersonal skills can be learned, a person can also enhance emotional intelligence through active listening, non-verbal communication, proper conflict management techniques and properly managing stress. As leaders and members of teams, understanding personality types is also important. Leaders should understand that people react differently to certain triggers depending on their natural behavior. According to Kroeger, Rutledge & Thuesen, Typewatching is a form of personality analysis that is “based on the notion that as long as we’re going to label one another, we might as well do it as skillfully, objectively, and constructively as possible. It is an organized, scientifically validated system that has been used for more than forty years by individuals and organizational activities, from hiring and firing to marketing and sales (Kroeger et al., p. 5).” Typewatching by Kroeger et al is used in conjunction with the Myers-Briggs Type Indicator (MBTI) psychological instrument. Which is an instrument that helps individuals understand people personality differences.
According to the MBTI instrument, I am considered an ISTP type, whose definition is introvert, sensor, thinking and perceiver. As an introverted-perceiver my tendency is quiet and reflective. When a decision is made I often further reflect on it and then return to the conference
table with an idea missed during the initial discussion. According to the MBTI instrument, introvert-perceivers face the greatest challenge in achieving success in leadership roles. As a sensor, I tend to be precise, focused, and factual. As a thinker, I tend to be objective, and therefore can come across as uncaring which is far from the truth. I also think in logical terms. An interesting fact is that two thirds of males are thinkers which explains why I am more comfortable working with men.
In the classroom team, we have an individual who is extroverted, sensor, feeler and judger (ESFJ), which he explains the MBTI instrument describes him as warmhearted,...