Problem Analysis

899 words - 4 pages

Problem Analysis PaperHow the Problem Became Self-EvidentJoe Donaldson's customer service issue has been an ongoing escalating problem. The source of this problem stems from several different avenues. The first big issue is the lack of communication between the different departments. Time Navy, Inc. has done a great job of setting up each department to handle a situation quick and efficiently. Normal the departments have had virtually no reason to communicate with each other till late. The boards of directors were completely changed out and with that came entirely new and seemingly improved ways to conduct business. This news changed required a new form of communication between departments ...view middle of the document...

On her own accord she purchased a removal hard drive to help transfer the information. To save money she purchased the product from a company that does business on eBay. She tried plugging the devise in and loaded the drivers but nothing on the screen came up or showed her the device was installed properly. Looking back at the auction on eBay she read at the bottom that there are no returns. She assumed anyways that since she bought something for work then the company's IT department should handle it. Joe explained he was not going to work on any equipment that wasn't bought by the company.The Framing of the ProblemJoe Donaldson needs to ultimately define the perimeters of his job and what his responsibilities are; now that management has dictated new ways to accomplish the same task. His objectives are simple: he wants to have his responsibilities outlined, he wants to have the manpower he needs to handle the new duties he will have, and he wants to have a memo sent to all end users so they know what his duties and responsibilities are. We used the cause and effect tool to determine that the change in management has caused a cascading amount of problems that Joe is trying to develop solutions for.What effects does this problem have on the organization?From this scenario, this customer concludes that ALL issues related to computers and computer equipment should be resolved by the IT department; regardless...

Find Another Essay On Problem Analysis

Analysis Of The Immigration Problem

2174 words - 9 pages Analysis of the Immigration Problem The world has gone through a revolution and it has changed a lot. We have cut the death rates around the world with modern medicine and new farming methods. For example, we sprayed to destroy mosquitoes in Sri Lanka in the 1950s. In one year, the average life of everyone in Sri Lanka was extended by eight years because the number of people dying from malaria suddenly declined. This was a great human

Global Communication: Situation Analysis and Problem Statement

1180 words - 5 pages Situation Analysis and Problem Statement: Global CommunicationsInformation provided by Wall Street shows that there are issues in the telecommunications industry. This industry is becoming more competitive as newer companies such as cable companies enter into the market. This has brought a challenge to the existing industry leaders to find new ways to keep one step ahead of the new competition coming in.Global Communications is one company that

Business Research Problem Analysis Descriptive Statistics

757 words - 3 pages ;…………4-5Data Collection…………………………………………………………………….. 5Data Analysis………………………………………………………&hellip

Child Abuse: Social Problem Definition and Analysis

1309 words - 5 pages Social Problem Definition and Analysis INTRO: Child abuse and neglect are a serious problem in the United States. Every day, many children’s well-being and safety are harmed by the physical, sexual, and emotional abuse and neglect that their parents and caregivers inflict upon them. DEFINITION: There have been and currently are numerous definitions of what constitutes child abuse and neglect and they vary across time and space. Up until

Counterproductive Workplace Competition Part II: Problem Analysis Paper

522 words - 2 pages if problem is solved, a possible solution to the problem, and alternate options for problem solving. Our information comes from work experience and internet research.Counterproductive Workplace CompetitionPart II: Problem Analysis PaperProblem areas emerge in the workplace as organizational practices and employee expectations come together. When expectations are not properly aligned between employee and organization possible counterproductive

Post-positivist problem definition as we look at policy analysis

1074 words - 4 pages analyzing the defining points. The narrative policy analysis covers three different views e.g. narrative realism, narrative constructivism and narrativism. Narrativism tries to capture the positive elements of realism and constructivism.This chapter also included an evaluation of the postpositivist model. This concentrates on the crucial analytical step of problem definition. Also discussed were the facts that statistics can be manipulated to benefit

MGT/350 Problem Analysis Part IV: Implementing and Evaluating

3605 words - 14 pages The problem analysis project clarified the advantage of team decision-making. A team is strengthened by having a balance of powers within its structure. For example, powers of influence help decision-makers market a decision solution in order to make changes. The power of expertise is instrumental in critiquing a solution and its relevance to a problem. Team D found the power of expertise to be critical when the solution selection and analysis

The Synoptic Problem: Analysis Of The Two-Gospel Hypothesis

2089 words - 8 pages . Crook, Zeba Antonin. "THE SYNOPTIC PARABLES OF THE MUSTARD SEED AND THE LEAVEN: A TEST-CASE FOR THE TWO-DOCUMENT, TWO-GOSPEL, AND FARRER-GOULDER HYPOTHESIS." Journal For The Study Of The New Testament no. 78 (June 2000): 23-48. Academic Search Complete, EBSCOhost (accessed February 2, 2012). Farmer, William R. The Synoptic Problem: A Critical Analysis. Dillsboro, NC: Mercer University Press, 1981. Farmer, William R. “The Import of the Two

Situation Analysis and Problem Statement: Global Communications Corporation

1721 words - 7 pages Situation Analysis and Problem StatementThis paper deals with the issue faced by the telecommunications company known as Global Communications. Global Communications competes in and industry that is known for unusual competitive pressures and very quick changes in technology. However, as stated by Dennis Drogseth (2005, p. 52) "The challenges faced by global networks have more to do with management and process than with pure technology." This

Motorola Marketing Strategy Analysis of Motorola with Introduction, Situation Analysis, SWOT Analysis, Problem Analysis with entering Bottom of Pyramid market

2174 words - 9 pages could therefore ultimately boost entrepreneurship and stimulates economic activity. Furthermore it can provide an alternative to bad roads, poor transport and unreliable postal services, expand farmers' access to markets and customers, and allow the efficiency and secure transfers of money (Unknown, 2005).Problem DefinitionWill bottom of pyramid consumers become accustomed to using such technology or will there be inertia to the product?-could

VoIP Research Problem Analysis

2026 words - 8 pages Introduction:As networking technology continues to advance, a new application that started in the late 1990s has attracted a lot of people and businesses due to its cost savings in making long distance phone calls. That application is called Voice over IP. It is an umbrella term for a set of technologies that allow voice traffic to be carried over the Internet.This research paper will address the questions of what is Voice over IP, how does it

Similar Essays

Problem Analysis Final Project

2936 words - 12 pages considered, but none was as efficient as the decision made. These alternatives still proposed some chance of error where as the decision that was made proposed little or no chance of error.ReferenceDeJanasz-Dowd-Schneider (2001), Chapter 19: Problem Solving Using Tools, Processes and creative Approaches, Interpersonal Skills in Organizations, @McGraw-HillGolub, Andrew Lang (1997), Decision Analysis, John Jay College of Criminal Justice, New Jersey

Analysis Of A Business Problem

1379 words - 6 pages Nature of the Problem: The purpose of this paper is to briefly analyze why burrs and rough spots suddenly started to appear on quarter panel parts at an automotive company. Three out of four production lines at an automotive plant facility experienced defects of manufactured panel parts. Also, an analysis of how the panel problem is related to organizational sub-culture, organizational politics and job stress. Although there are several

Problem Identification And Goal Analysis

1205 words - 5 pages PAGE PAGE 2 Problem Identification and Goal AnalysisNova Southeastern UniversityJanuary 26, 2007Table of ContentsInstructional Problem . ....... . 3-5Goal Analysis . . . . . ... ……….6-7Reference . . . ... ……………… 8Instructional ProblemA problem that I think can be solved with computer assisted instructional intervention is the use of Information Technology (IT) by high school

Business Research Problem/Opportunity Analysis

1692 words - 7 pages successes achieved by Mineral Makeup have been incredible and extraordinary. There are, however, a few recommendations I would like to address. First, suggestion to Mineral Makeup concerns the vision statement. It’s the case where the analysis shows that the vision statement promises more than Mineral Makeup is at the moment. None of the strategic initiatives touches upon "financial independence" and it doesn't seem likely that it would in the