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Problem Solution: Inter Clean, Inc. Essay

4961 words - 20 pages

To survive in this highly turbulent and competitive market, businesses must be alert, and constantly come up with changes where the management is forced to develop new strategies to implement these changes within an organization effectively and efficiently. InterClean, Inc. is an $8 million industrial cleaning and sanitation company. The industry is evolving and customers are seeking all-inclusive based services and solutions that will "streamline their cleaning efforts in the wake of more stringent requirements for environmental safety" (UOP rEsource, Scenario: InterClean, Inc.).Interclean in order to survive, increase profitability, and to grow, the company has chosen to merge with another company EnviroTech. This merger and the CEO's decision to hire more salespeople and change the sales strategy has made the employees' doubt the stability of their jobs and the company became a rumor mill. According to Niccolo Machiavelli, The Prince, (1541). "We must bear in mind, then, that there is nothing more difficult and dangerous, or more doubtful of success, than an attempt to introduce a new order of things in any state." which holds true at InterClean in the current situation.Through the development of a comprehensive staffing strategy, HR will need to assess current skills from InterClean, Inc. and EnviroTech, Inc. employees in order to determine the best organizational fit after both the companies merge into one. This paper will use a problem-solving approach for HR to implement and develop a comprehensive staffing strategy to meet organizational effectiveness and make InterClean a continued market leader through a solution-based selling strategy.Situation AnalysisIssue and Opportunity IdentificationDavid Spencer, Chief Executive Officer (CEO) is leading InterClean into a new strategic direction. The new direction to move to a solution-based seller will become the "golden opportunity" to create and fill new positions of responsibility within InterClean's sales departments. David is concerned with the current staffs' abilities and knowledge regarding issues of sanitation, environmental regulation, and Occupational Safety and Health Administration (OSHA) regulations. It will become necessary as InterClean merges with EnviroTech to replace some individuals with those more experienced in the above areas (University of Phoenix. InterClean scenario.).The merger with EnviroTech will result in some employees of EnviroTech to take management or lead roles in the sales department, resulting in some of InterClean's employees to be laid off. It will be the responsibility of Janet Durham, VP of HR and her staff to determine the skills assessment of the current InterClean employees in order to develop a proper training program for those employees who will be retained as well as determining what key areas will require the hiring of more experienced and knowledgeable individuals. Janet will have to determine what other alternatives will need to take place in...

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