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Problem Solution: Inter Clean, Inc. Essay

3395 words - 14 pages

Problem Solution: InterClean, Inc. PAGE \* MERGEFORMAT 18
Running head: PROBLEM SOLUTION: INTERCLEAN, INC.Problem Solution: InterClean, Inc.University of PhoenixProblem Solution: InterClean, Inc.This analysis will present the problems that InterClean, Inc. hereinafter referred to as InterClean, faced before and after implementing their approach. InterClean is an $8 billion dollar institutional and industrial cleaning and sanitation company that aspires to expand their business into the service industry. To fulfill this goal, they are in the process of acquiring EnviroTech, Inc., a leading competitor with the experience and knowledge of the business model InterClean wants to follow. Three years earlier, InterClean was prospering as a market leader in the industry but due to the financial crisis of ever increasing competition, InterClean's senior leadership has aggressively developed a plan for restructuring to revitalize the company. In this analysis, the issues and opportunities confronting InterClean will be addressed, followed by the company's end state vision and detailed gap analysis for InterClean from a business perspective, to include where they are currently and where the company will likely be after the solution has been implemented. Also discussed are the stakeholders and their ethical values, and the problems and goals of the organization. This paper analyzes some possible alternative solutions, and provide an optimal solution along with the risks associated with them. To reach the effectiveness of the organization, a problem-solving approach will be used for HR to implement and develop a comprehensive staffing strategy, allowing InterClean to continue to be a market leader through a solution-based selling strategy.Situation AnalysisIssue and Opportunity IdentificationThere are several issues as well as opportunities that may provide solutions to the current changes InterClean is experiencing. The company is in the process organizational changes that could establish them as a leading competitor and innovator within the industry. The human resources (HR) department is one of the most important departments that affect the change of an organizational structure. To determine the best structure after the merger of InterClean and EnviroTech, HR will need to develop a comprehensive staffing strategy to assess the current skills of employee from both companies. The need and requirements to implement this solution-based selling strategy will require employees to become more knowledgeable about the products, environmental regulations, and issues emerging in the industry. This new strategy is not supported by the current organizational structure because the sales staff does not have the skill set to move the company forward toward their new vision. Training and skill development will be the key to their success. "High-performing firms display a greater commitment to training and skill development than their lower-performing counterparts. This...

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