Problem Solution: Intersect Investments Essay

4370 words - 17 pages

Problem Solution: Intersect Investments PAGE \* Arabic 1
Running head: PROBLEM SOLUTION: INTERSECT INVESTMENTSProblem Solution: Intersect InvestmentsUniversity of PhoenixTransformational Leadership MBA/520October 22, 2007Problem Solution: Intersect InvestmentsIntersect Investment Services is a once profitable company that has been struggling for the past four years due to the volatile climate. Frank Jeffers, the CEO of Intersect has identified a new vision for the company but the current executive vice president does not agree, so he intentionally does not implement the philosophy and single handedly causes the company to lose credibility with Wall Street and lose the trust of clients. Frank must make some harsh decisions to bring the company back to the top of the financial services industry. He fires and hires a new executive vice president of marketing and sales and gives her 12 months to get the sales department on boars with the customer intimacy model. The Vice President of Sales continues to express her opposition to the customer intimacy model. Now the new executive vice president of marketing and sales has the task of unfreezing, changing and refreezing how the sales team thinks to make the company profit again. The question is can she sway the Vice President of Sales and any other employee who doubts the process? Kotter's eight steps for leading organizational change and Lewin's Model for change say yes, if followed and implemented properly.Situation AnalysisIssue and Opportunity IdentificationIntersect Investment Services allowed an executive vice president that did not agree with a new philosophy cause them to face near bankruptcy because he did not agree with the customer intimacy policy. Frank lost the trust of his client and the credibility of Wall Street due to not enforcing the new philosophy sooner. Not providing enough perks to sell the new philosophy also hindered the struggling company. Implementation of the Lewin's Change Model or the Kotter's eight steps for leading organizational change could have identified the issues at the end of year one and the company would not have had to face embarrassment to the stakeholders.Stakeholder Perspectives/Ethical DilemmasFive stakeholders are involved, the CEO of Intersect, the Executive Vice President of marketing and sales, the Senior Vice President of human resource, the Vice Presidents' of Marketing Sales, and the clients and Wall Street. The clients and Wall Street want a change in their investments, do not want to lose the credibility they had in Intersect due to the decline in revenue and want them to regain the trust that they had in them years ago. The CEO, Executive Vice President, Senior Vice President all want fairness, honesty, accountability from all employees, to regain social respect and social responsibility to the company and the stockholders. The stakeholders' takes pride in believing that their interest are top priority and are in line with the focus of the growth...

Find Another Essay On Problem Solution: Intersect Investments

Gap Analysis: Intersect Investments

2280 words - 9 pages intimacy" model. Intersect will grow by acquiring new customers, improving retention of current customers, and promoting an increase in the amount that current customers spend and invest with Intersect. The employee turnover rate will be slowed by retaining key employees.Gap AnalysisThe challenges of introducing and sustaining organizational change prove to be a difficult task for Intersect Investments. The problem is something that began some time

Intersect Generic Bench Marking Essay

1484 words - 6 pages BenchmarkingAccording to Kreitner & Kinicki Ch. 18 (2005). "an open system depends on constant interaction with the environment for survival." The ever changing financial climate after the September 11th, 2001, led Intersect Investments to implement their new vision of customer intimacy to survive. Intersect management is facing with issues of resistance and poor communications. In this paper, we will briefly examine other companies that

Intersect Investments Benchmarking

5644 words - 23 pages Intersect Benchmarking PAGE \* Arabic \* MERGEFORMAT 2 Running Head: INTERSECT BENCHMARKINGIntersect BenchmarkingUniversity of PhoenixIntersect BenchmarkingTo understand how to come adequately up with a solution to Intersect Investment Services (IIS) dilemma many different approaches needed to taken to remedy their situation. This paper will show 10 different companies who has similar problems and will be used to benchmark alternative

Gap Analysis: Intersect Investments

2452 words - 10 pages Gap Analysis: Intersect Investments PAGE 1 Running head: GAP ANALYSIS: INTERSECT INVESTMENTSGap Analysis: Intersect InvestmentsUniversity of PhoenixGap Analysis: Intersect InvestmentsIntroduction:The GeneOne Senior Management could have provided a more efficient and effective direction by working together along with their stakeholders to create a clear, comprehensive, and attainable implementation plan on how to move forward internally. The

Lack of Integrating Technology in Elementary School

1701 words - 7 pages learn with a mentor. It is however important to point out that although integrating technology in elementary schools remains a challenge, there is remarkable progress. Most of the teachers are gradually coming into touch with technology and it appears that if the barriers are addressed, the problem could be over. As Ertmer (2011) discusses, the solution lies in intersecting knowledge, belief and technological culture among the elementary school

Acid-Base Titration Chemistry Formal Lab Writeup by A.Mm

1532 words - 6 pages = -log [ H3O+]Equation 3: To calculate the volume of titrant added to the analyte to produce a final solution with a specific Hydronium concentration:[ H3O+] = (Vanalyte x Manalyte ) - (Vtitrant)(Mtitrant) / (Vtitrant + Vanalyte)Equation 4: To calculate the number of moles:Number of Moles = Molar Concentration Volume = Mass Molar MassExperimentalMaterials Apparatus-0.1M NaOH (prepared from solid NaOH)-0.1M CH3COOH (aq)-0.1M Hcl (aq)-0.1M NH3 (aq

Janie's Love Life in "Their Eyes Were Watching God" by Zora Neale Hurston

710 words - 3 pages and slign chips lak uh man. You done been spoilt rotten" (25).Remarks like these not only hurt Janie's feelings, but also decreased her absolute value.When there seemed like their was no solution to save Janie's marriage, Janie ran away with a new possibility, Joe Starks. Joe, who Janie nicknamed "Jody" was the mayor of Eatonville. He had a large quantity of money and at first pampered Janie with fancy clothes, money, and living the "high life


1104 words - 5 pages mangers too should too learn from the work environment instead of having preset mind or solution to every problem. This is instrumental, since having a preset mind can only allow a manager to attend to a limited number of problems only. Although the article mentions the need for mangers to have an analytical mindset, I believe that the author has not given this aspect the required weight. In particular, the author emphasizes more on the five

Southwest case analysis

1052 words - 4 pages a virtually all-union workforce. He has single handedly given Southwest the lowest employees turnover rate in the industry. Kelleher’s personal motivational style has put the company on the map. It is therefore critical to understand the importance of Kelleher to Southwest Airlines and how is departure will create a serious problem for the company.      The first solution obviously would be to do nothing. This involves

Water Management in Jordan

1357 words - 5 pages harvested water is used to drink and to consume for food (Abdulla, Al-Shareef 2008, 198). Furthermore, this system has many advantages such as very easy installation, minimal investments and favourable utilization in the domestic area. Moreover, it can be the effective solution to eliminate the water shortage (ibid.,196). Nevertheless, there is one disadvantage that a cistern which is used for storing is very costly part of complete system

Similarities Between the Great Depression and the Great Recession

992 words - 4 pages The housing crisis in America is a major problem plaguing the United States' economy. Before a solution is formulated, one must consider the history of the market and the causes of the problem. And after a solution is formulated, one must present an idea for prevention of the problem for the future. Many people see similarities between The Great Depression in the late 1920s to the late 1930s. The Great Depression was caused by the Stock Market

Similar Essays

Problem Solution: Intersect Investments Essay

4502 words - 18 pages )Analysis of Alternative SolutionsAfter carefully evaluation of the problems facing Intersect Investments the author was able to possible identify alternative solutions. The most advantageous solution that would help achieve our goals to improve customer retention, increase profits, and improve relationships was to implement internal and external surveys. The surveys would provide the organization with insight into the needs and wants of its

Intersect Problem Solution And Defense Essay

3158 words - 13 pages Problem Solution: Intersect Investments PAGE \* MERGEFORMAT 17 Running head: PROBLEM SOLUTION: INTERSECT INVESTMENTProblem Solution: Intersect InvestmentUniversity of PhoenixProblem Solution: Intersect InvestmentIntersect Investment is a financial services organization that has been struggling to compete in the financial industry. A transformation in the company's vision must be addressed to increase the customer base and improve relationships

Intersect Investment Benchmarking Essay

6380 words - 26 pages Intersect Investment Benchmarking PAGE \* Arabic 22 Running head: INTERSECT INVESTMENT BENCHMARKINGIntersect Investment BenchmarkingUniversity of PhoenixMBA 520 - Transformational LeadershipProfessor Michael SawyerNovember 5, 2007Intersect Investment BenchmarkingLike many others in the financial service industry, Intersect Investment Company has struggled since September 11, 2001. In the search for a solution to their problem, it will be

Intersect Investment Benchmarking Essay

545 words - 2 pages other financial companies share Intersect Investments identical hard ships; to recover a solution to their dilemmas conducting a benchmarking research will be essential. This week, our learning team has conducted 5 different benchmarking analyses from 5 different industries. These industries have unsuccessfully or successfully navigated through similar situations. Alternative solutions for Intersect Investment will be provided following our teams