Professional Workplace Dilemma Essay

1273 words - 5 pages

Professional workplace dilemma and values are a topic that can occur on a daily basis in the workplace. "Ethics is the study of the choices people make regarding right and wrong," (Ruggiero, 2004, p. 3). People are faced with ethics to make those choices that can challenge any person in the workplace with the dilemma or value to abide by to have a decision to be either right or wrong. Each ethical dilemma faced by that person, in the workplace, can bring a sense of that right or wrong decision. The author of the paper has been faced with a professional workplace dilemma that has challenged the questions of ethics to bring the ethically answer to be was that right or wrong? What the author chooses to do was based on ethically reasoning and the ability of value to have the best outcome in the situation that will be provided. The author will share the ethical issues that were faced in the workplace, who was involved, and what was the relationship of other individuals to the author. The author sees that possibly solutions for any workplace ethical dilemma can be seen on the author's own code of ethics, morals, and values.Ethical IssueProfessional workplace dilemma's that are poorly handled can bring the negative effect in the workplace environment can be dealt within a professional manner. All people who are involved need to be assure that the dilemma can be handled in a professional manner with ethically reasoning "Unethical behaviors may bring about short-term benefits but can damage a company's long-term interests," (Fang, 2006). The author's ethical issue that was experienced is working in the customer service aspect of my job with the ability to be able to cross train, on the down times, in the author's position.Knowing that in my position that customer service comes first, to getting my job done, in a timely manner, and be able to complete all other tasks is the primary focus to customer service, when my part of this is done and complete the author asked to be able to learn and help in other areas of the organization. In customer service the author's organization has been able to acquire down time when no faxed orders and when the two other employees are looking for tasks to do. The author is a person whom believes in staying busy and taking the down time to be able to learn and achieve much information to gain the ability to move up in any organization. This down time gave me that chance to be able to learn other areas of the organization.The author had the opportunity to be able to assist in the accounting aspect of the author's organization. This was allowing the ability to learn the accounting aspect of the organization. The author was able to assist in the accounts payable, accounts receivable, and assisting in entering incoming checks to the customer's account on monies owed. This was understood by the author that the author was able to assist when needed and the ability to achieve during the author's duties, as well. The author...

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