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Psy430 Facilitating Group Interaction Paper

1646 words - 7 pages

This paper will identify my strengths and weaknesses with working in learning team A. The paper will show some conflict management techniques used that most effective in our learning team. Effective group decision-making skills and problem-solving techniques used by the team. You cannot avoid conflict in your life, at home, at work, and even at play. Wherever people interact, there is a potential for conflict. That is not bad news because good things can arise, and relationships can improve through conflict, provided conflict is managed with thought and attention. The bad news is that most of us are fairly limited in how we manage and resolve conflict situations, often throwing gasoline on the fire. It does not have to be that way (Conflict911, 2008).There are much strength and a few weaknesses in our learning team. Overall, as a team we are working towards one common goal. That goal is to graduate from college. The University of Phoenix has taken communication up several notches. We are required to deal with other in our class by working on team papers. It requires strong dedication, a trust factor, and dependability. Each team member must do his or her part to contribute to the team paper; otherwise someone else picks up the slack. This situation causes to say the least, irritation, distrust among the team, and lack of accountability.My personal strengths to our learning team are cut and dry: my ability to be persistent, my dedication to the team to succeed, and my ability to do the hands on approach. While some might find my ability to be persistent annoying, it defines my success as well as my team's success. Meaning, I am constantly watching for my teammates completing their portion of the assignment and if I don't see it happening I will be contacting my teammate to find out what is going on. Do they need any help? Are they sick? Are they stuck? What is going on?Personal dedication to the team is another one of my contributions that I feel is a strength. I am in constant contact with each member of the team. I then make sure that we are all basically on the same page work wise. If there are questions or comments that need to be resolved, then I don't hesitate to send a team e-mail stating this is what our problem or conflict is and ask the question "What can we do to resolve this issue." I will also offer solutions to the team. With my background being an Operations Manager in a manufacturing plant, I am able to see the big picture and know how to solve conflict and working problems. However, the very strength of teams-their blending of different backgrounds and skills-also makes them problematic. Different backgrounds spell different loyalties, agendas and mindsets-things that tend to clash, sometimes violently.Effective conflict resolution is quite simple-but it's hard to do because it goes against human nature, which pushes us into fight-or-flight mode. Here are three steps that help overcome this tendency (Reimold & Reimold, 2007)....

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